Dolby ATMOS I never got a confirmation from it and on my bank account it said it bounced back. PARAGON ENTERTAINMENT HOLDINGS, LLC'S "WIN A YEAR OF FREE POPCORN" SWEEPSTAKES, PARAGON ENTERTAINMENT HOLDINGS, LLC'S "ULTIMATE VALENTINE'SDATE NIGHT", PARAGON THEATERS THE BATMAN FREE SCREENING SWEEPSTAKES, PARAGON THEATERS THE BATMAN MERCHANDISE GIVEAWAY, PARAGON THEATERS DOG ULTIMATE PRIZE SWEEPSTAKES, LOTUS CINEMAS GRAND OPENING ULTIMATE FAN FREE SCREENING SWEEPSTAKES. I sought out a place to post a review and realized how awful their customer service is and how many people have had issues! They would not refund my money although I did not attend the movie and they will not get you in contact with management or anyone other than whoever you get on the phone or by email. I WILL NEVER use fandango moving forward and do not recommend using the whack service when you can just buy direct. Regal Entertainment Group theatres are handicap accessible. Contact your local theatre if you have questions regarding any state or local requirements. Always look for the "No Passes" or "Special Engagement" description next to the film title. This happens mostly at our Village 12 (Fredericksburg) and Pavilion (Naples) theater. I am VERY UNHAPPY. The ticket says something like skip the line and go straight to the ticket taker to scan the tickets, but no barcode or image is showing up. Please click here for further details on how to use your Fandango gift card. How do you get more information about a rating? My plans changed - can I refund my order? Arcade Locations with military pricing available are listed on this page. The only way I could get a credit was if I joined their VIP program. Employment When I click the link to print my tickets, the page comes up only as text. I received my confirmation # and there's a link to view my tickets. The ultimate first world problem! These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. 2023 . DO NOT BUY ANYTHING FROM THIS RIPOFF COMPANY. Refund requests are not accepted after showtime. What Does the Fandango Refund Policy Say? Applicants must also present a negative TB test or chest xray within 6 months of hire. Since you don't plan to see all 3, maybe go to a theater during a non busy time and ask them to scan your AMC barcode to pull up the reservation and ask how to cancel it. Purchased tickets on wrong day, requested refund and they would not refund the service fee even though I was ready to purchase tix for the next day. After buying the yogurts I had to send them a copy of my receipt and then wait for a promotional code and then go on Fandango to claim it. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. There customer service is terrible. Absolute nightmare company! Gift cards with $0 balance will be removed from your wallet on the AMC Theatres website and mobile app to make more room for gift cards with balances. Black Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX, Dolby, AMC Prime), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. Site shows the same bad phone #. Customer service was terrible. The customer service was so good too. No children 6 and under are allowed into a "R" rated movie. Regal Entertainment Group theatres have specific ticket pricing based on market or territory. Since I did not cancel my tickets before the movie the refused to refund tickets. All rights reserved. I was about to purchase when the screen went blank. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. Track order. To guarantee your are able to get tickets before they sellout, we offer the convenience of purchasing tickets (and at most locations reserving your favorite seat) in advance online. Please visit your local theater's page for specific ticket pricing. Did not know this until tickets were refused at Idaho theater. If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. Don't waste your money we all work too hard for it. I received my confirmation # and there's a link to view my tickets. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. How Can I Get a Movie Ticket Refund With DoNotPay? 2018-02-10. false. Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. To receive a refund from Fandango, please contact them at least 2 hours before your movie showtime at 1-866-857-5191 or request a refund through Fandango's customer service form. For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit, Yellow Tickets are valid for one admission to any movie. Impossible to get a hold customer service over phone. Buy movie tickets in advance, find movie times, watch trailers, read movie reviews, and more at Fandango. How do I redeem colored passes, loyaltyfree tickets and concession rewards? Please call theatre for any local restrictions. However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. The ratings do not determine or reflect whether a film is "good" or "bad." Can I refund my ticket after I make my purchase? I recommend no one to use this website. With this app, sometimes it works and sometimes it doesn't. Most new releases are considered a Special Engagement, but check movie times and tickets for your. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. Limited Time Only: Add your photo to a Visa card for free! Diamond Rewards free movie tickets are redeemable on the Paragon Theaters app, effective July 1, 2019. If you are experiencing difficulty using your Fandango gift card, please contact Fandango directly at (866) 857-5191 and they can help resolve your issue. This page will provide you with a list of our theatres, sorted by state. The ORP Directory Lookup is available for validation purposes. REG will not sell tickets to any person under the age of 17 (18 where applicable). To receive a student discount you must currently be a student. Therefore, REG does not allow admission to our locations for guests of any age wearing a mask, face paint or face-obscuring hood; or possessing weapons, props or fake weapons. And you NEVER get the "forgot your password" email. Do You Have Student Discounts? ticket-taker) and scan the QR code on your ticket confirmation page. Here are 8 tips for writing great reviews. All Regal Entertainment Group theatres are smoke-free environments. This along with their surcharge makes them not worth the hassle. 2006-2023 Viewpoints. About Us Why can't I register the gift card I received? You bet. I'm now complaining to corporate Fandango is awful! If your card is registered, the theater can look up your account with your registered phone number or email. There are no refunds after the printed showtime. Fandango does not offer partial refunds either. The reservations page on AMC showed a ticket for Avengers Endgame on . The cost was $12.00. Click on the link you can find under a headline Refund/Exchange. Were sorry, Gold and Silver Experience tickets are no longer accepted in theatres as of July 1, 2018. Someone needs to shut them down if they cant do better than this. You must be 21 or older to purchase tickets in Balcony and Director's Suites. however i was able to use my credit by loggin in on my laptop to buy tickets. They do not call back as promised. Why do you charge a booking fee? Fandango does not offer partial refunds either. Where can I find the Regal Crown Club FAQ's? There are several ways to refund movie tickets online if you prefer doing it on the website or via email, here is the list of options at hand for requesting a refund: If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the Customer Support team or your theater. Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. Press AXIS15 EXTREME Once I tried to purchase online they said that my card wasn't activated. . If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. Please email your request to questions@paragontheaters.com. Here is just a fraction of what we do best: Solving credit card issues with no hassle, Ending your useless subscriptions without losing money, Scheduling DMV appointments with just a few clicks, Securing fast and easy refunds for delayed or canceled flights, Helping you deal with bills you can't pay, Jumping the phone queue when getting in touch with customer service reps, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Exchanges can be made only if you have a Fandango VIP account, while refunds are available to everyone, regardless of the type of their account. Edit your payment method for Movie Club. To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. You will get the value of the ticket(s) you purchased on the Fandango website directly to the method of payment you used initially. Accidental Order? REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. These boards can cause slip, trip and fall hazards for our guests as well as our staff. Absolute garbage company with terrible customer service! A student discount is available at the box office and student ID must be presented at the time of ticket purchase. I have the exact same error. HORRIBLE. Guests must be of 17 years of age to purchase a ticket. Claim your profile to access Trustpilots free business tools and connect with customers. Retrieve from your Fandango account: https://www.fandango.com Please contact our National Sales department at 800-AMC-4TIX (800-262-4849) or visit our online ordering portal. the intention of those sites is made intentionally to thwart use intentionally, unless a super user you are. Enter your details in the chat box and complete your refund request. What are the hours at the Chatterbox at Paragon Village? In case you need a refund for changed showing dates or canceled shows but are unsure how to do it yourself or don't want to bother arguing with Fandagos Customer Support DoNotPay can help you out. General admission for all adult tickets purchased for performances during matinee hours. All AMC, Loews, Cineplex Odeon, Magic Johnson and Star theatres in the United States will be honoring passes, coupons and discount ticket products including: AMC Red tickets, AMC Green tickets, AMC Black tickets, AMC Yellow tickets, Show Snacks, Loews Galaxy, Passport and VIP Texas Gold. Sorry, but all credit cards used must have a U.S. billing address. Hey all! We will fax your bank on your behalf and, if you so choose, contact Fandango for you. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. Do not waste your time purchasing from Fandango. We use Orville Redenbacher popcorn kernels from ConAgra. Have a credit on a VIP card but can't use . in /nfs/c05/h04/mnt/113983/domains/toragrafix.com/html/wp-content . At least I cancelled the payment on my credit card but unfortunately I am still ripped off because I dealt with this awful companyno wonder they have such long hold times. Yes, the rules permit movie producers to re-edit their films and re-submit them in hopes of receiving another rating. What are the Ages for Children / Senior Pricing? Do You Offer Parties & Private Events? It can take up to two weeks for your refund to be completed. No, the system is not designed to serve the function of "critic." Somehow I was a VIP member and they keep sending $5 coupons for accumulated points. They still have not returned our $50.00, sent new redemption certificate or movie credit.They are the worst company. No images. I tried 4 times prior to the expiration date to no avail. Some types of passes cannot be used for newly released films. Why in the world would I want to sign up for a program that reroutes me to another state and then requires me to immediately call for a refund or exchange or I won't get one. Please check your local theater under the Ticket Pricing tab. Thank you for your purchase. With 3 reservations full, you can not buy any tickets until one is freed up. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. Senior prices vary by theater. I have a QR code that is apparently my "mobile ticket" on the app. This fee helps to ensure you can purchase tickets conveniently online before they sell out, to select your ideal seats where applicable, to order Food & Beverage in advance, and to skip lines at the theatre. Their misleading and complicated website caused me to buy tickets for a theater in CA and I live in Idaho! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. I can promise you. Login to your Regal Crown Club or Regal Unlimited account. I WOULD NEVR PURCHASE ANYTHING FROM FANDANGO EVER AGAIN THIS RATING WOULD BE NO STARS BUT I HAD TO AT LEAST PUT ONE. Effective July 1, 2019, you can redeem your free ticket on the Paragon Theaters app. Please see the official rules below. When I click on the link, the webpage comes up only as text. Can I Purchase Tickets atFandango? Passes are not accepted for any opening night fan event, double feature, marathon event or Dreamscape at AMC experience. When I get to the theater what should I do? An R rating may be assigned due to, among other things, a film's use of language, theme, violence, sex, or its portrayal of drug use. Does my theatre offer a student discount? PG - Parental Guidance Suggested -- Some material may not be suitable for children. Donation Request Fandango offers refunds or exchanges, and there are several ways you can go about it. How to Request a Fandango Refund the Easiest Way. For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit. No thanks I will call the theaters they know where they are located. We charge a small convenience fee per ticket purchased on our website and mobile app. Will book directly with theater from now on (unfortunately owned by the same company as Fandango :-(. Four months later, I wanted to use my credit to buy a ticket and they said my account had been blocked and there was nothing they could do. Present the barcode on your phone to the usher at the theatre for admission. That's your best bet. Most of our theaters offer military discounts. DoNotPay can send the demand letter on your behalf or send it to your billing address so that you can forward it to the company after. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. It's a long and frustrating process. In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. If a guest is under 17 years of age, he/she must be accompanied (watching the film) by a parent or legal guardian 21 years of age or older. Regal Entertainment Groups policy for a Senior Citizens ticket is age 60 and over. Donation requests must be submitted at least 8 weeks before an event. Lookup any phone number With so many Robocalls and Phone Scams these days, check our phone registry first before returning that missed call. Enter the complete 10-digit phone number. It is REGs policy to support the MPAA ratings system to the fullest extent possible. NC-17 -- No One 17 and Under Admitted. Pricing is available on each theater's Ticket Pricing tab. Ushers may conduct additional photo I.D. At that point, locate the movie you are inquiring about and click on a showtime. Please ensure that your email is correct- and by midnight on the day of your birthday, you will receive an email notifying you that your free ticket has been added to your account. The program is free (you just need an email address)and you earn a point for every ticket purchased, as well as five points for any concession purchase. I can promise you !!! *Excludes 3D and you must have your birth date registered. If you need assistance for any reason, please ask one of our theatre personnel for assistance. What Phone Number Do I Use to Request a Fandango Refund? I hadn't heard about their AWFUL CUSTOMER SERVICE. The Regal Crown Club FAQ's can be found here. 2. When you call a recording comes stating they are busy and to call back later, the website chat you have an hour wait. If you want to request a refund via email, here are the steps: Find the confirmation email you received. Online Refunds: Once the showtime for the ticket has passed, tickets are not refundable. Sorry, no bartering. Did not receive the confirmation email until 1 hour . IMAX For extenuating circumstances, please consult theatre management. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time for the NC17 rated film. Pretty Much a Corporate ruse designed to make communication difficult. AMC Gift Cards purchased in the U.S. and gift certificates purchased in Canada are non-transferable. For more information on this policy, please visit www.mpaa.org. They owe me a $13.00 Gift Card! Promo Code: VDAY23. You can also retrieve tickets at the box office or automated box officewith the credit card you used to make the purchase onlineoryour confirmation number (see question below regarding retrieving confirmation). You will need your charity's Tax ID number in order to complete the form. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. Lowe and behold I had an email in key spam account. No record of transaction. When I purchase tickets online, it requests a zip code, but what if you're from Canada? They probably make more money scamming than selling tickets!!! Why Isn't a Certain Movie Playing at My Local Paragon Theater? I went to Applebee's twice and earned 3 TOP GUN tickets. Corporate The booking fee is non-refundable. The purchaser must also attend the movie for which the additional tickets are purchased. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. CDA Idaho. Do it in the middle of the night. We are not unfamiliar w/ the use of a computer. A patron desiring to purchase multiple tickets must provide a valid photo I.D. What time does the theatre location open? Phone # on the card went nowwhere, so I googled them. Cards purchased at any AMC theatre may be loaded with any whole dollar amount between $5 and $100. The Paragon Village 12 no longer has a dress code, as of January 31, 2018. Wondering if this happened to any of you or a similar issue. Enter the payment details you used for paying for the tickets, Choose whether you would like to send the demand letter yourself or have DoNotPay do it for you. View our, Yes. View recurring transaction details for previous monthly payments. Flashforward to the next day, apparently the first order did end up going through, but the second order (without AList) has better seats. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. Legal Reigns supreme. I accidentally bought a ticket to the wrong movie. I was on website and looked at tickets for a movie. During the ENDGAME fiasco, I tried to make a reservation for Thursday, April 25th, at 6PM. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. No. are permitted to be used within any Regal Entertainment Group facility. I complained bc the other 2/3 spots are also taken by Avengers tickets and they sent me 3 vouchers. But the purchase went through according to AMC cause it was using one of my reservations. They should be able to refund to your A-list account. Download the latest version of the Regal Mobile App. If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. Is Your Popcorn Gluten Free? If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. They expire after 2 weeks (really, who goes to the movies that often?). Create an account to follow your favorite communities and start taking part in conversations. Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. $70 spent and had to purchase new tickets to see the show. Not all Regal Entertainment Group locations offer a bargain matinee price discount. What is the Dress Code at Paragon Village? Soliciting or loitering on Regal Entertainment Group premises is not allowed. I have reached out to customer service multiple times with no response. Penny Lanes Bowl & Games To receive a military discount you must be an active or retired military veteran. and start exploring the services we can offer. Here are the steps to getting a refund with DoNotPay: DoNotPay does more than just submitting your request. No. Those work just as well on a phone as they do on a piece of paper. We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. We will fax your bank on your behalf and, if you so choose, contact Fandango for you. You can visit your local theatre to find their specific pricing policy. Crooks!!! In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. Select why you want to continue (Refund or Exchange) I e-mailed. All Fandango rewards customer services employees very truly CRACKHEAD DRUGS like Meths, Rocks, and Cocaines. There Is Plenty DoNotPay Can Help You With! For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Wrote to them to get refund, no answer. View Movie Club Payment Transactions. Card would not work. They would rather lose customers who have been using them for 10 + years than giving a credit. For information about your membership, contact Fandango at http://support.fandango.com/, by phone at 1-866-857-5191 , or by mail at Fandango, 407 North Maple Drive, Suite 300, Beverly Hills, CA 90210; attention: VIP+ Program. You'll also get a free ticket on your birthday! Never ever deal with these people. The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . While we would love to play every movie, especially the big blockbusters that we know our customers want to see, we don't always have that choice - the film studios decide which theater gets to play certain films. Store or bakery-purchased cakes are allowed only with a pre-planned event. Press J to jump to the feed. DoNotPay offers you the chance to refund movie tickets online in just a few clicks. Bought 4 tickets using a gift card & balance going on my credit card. No outside food or drink is permitted in the theatre. Last week, I went to make a reservation to see Shazam on the weekend. Refunds are available in certain limited circumstances described below. Please visit our Health & Safety Action In Regards to the Coronavirus page. Not your exact scenario but I once had a fandango transaction time out mid purchase and never got a confirmation number. Paragon Theaters is proud to be a partner of Fandango. This company needs to be shut down, so many horrible reviews and nothing is being done to protect the consumer. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. Security issues have become a daily part of our lives in America. When I click on the link, the webpage comes up only as text. Online orders placed by Noon EST will be shipped within two business days. Online orders can be paid with Visa, MasterCard, American Express and Discover. They lied and said that there had been a report of fraud and they refused to give me my money. Thanks so much for the tip! I contact AMC. Any purchase made with a gift card must go to the box office for refunds. Theatre Management at their discretion may open the facility earlier in the event they deem such action to be necessary. Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. I reached out to customer service via their contact but although they can see the tickets were not scanned or used and I proved I had to buy different tickets, they refuse to refund. If you have any further questions regarding Fandango policies and procedures, please visit fandango.com for more information.
What Fnaf Character Are You Based On Your Birthday,
Wansbeck Hospital Parking Map,
Articles F