He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. Desired outcome: When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. He wouldn't take that. Now I have 2! After purchasing, I was told to just click Book Me and schedule my trip. Did they give you any bonus items ? At this point I am willing to let them keep the money they sham me out of. Now, multiply this over the next 50 to 60 years. They think all they have to do is change their name or change management companies and people won't find out. ST-26552. No. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. Theyre also applicable regardless of the comments tone. The lady I spoke too had no interest. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". Phone number +1 888-887-2563. I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. Palmera Vacation Club Company. Click here to explore the Palmera Portfolio. My son in law own(s/ed ?) You wont have to exchange your vacation week or points. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. Please dont include personal, political, ethical, or religious commentary. He was not up front at all. Some restrictions apply. He also danced around answering a lot of questions. Hawaii Seller of Travel Reg. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. Our ETA was just after 5, so I wanted to call in. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. Theres a lot of noise out there. He didn't listen to anything we said at all. Taxes, additional fees and charges may apply. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. At least I can dispute the credit card charges. Login to participate on the website. Recent Reviews And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. sonyasample@gmail.com. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. 46 inquiries membership takes 45 days to activate, 15 days after you can 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. How do they get away with this? BBB Business Profiles generally cover a three-year reporting period. All rights reserved. Still no return calls. Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! One of the worst decisions of our life. He started to get pushy when he got into his sales pitch. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. After checking in we were paired up with the salesman. get quotes and more. File Complaint The travel prices the salesman All we ask is that you follow a few simple guidelines. Help please. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. Theyre selling pie in the sky, and Marie Callender is better at making pies. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. Well guide you through the process. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Read Also: Sale Of Vacation Rental Property. All reviews are available on the sites they are accredited to. I am old and cannot afford to pay for this time share. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. What is Palmera Vacation Club's Facebook? Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I even saw some stuff abour class action lawsuits. | The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Must call to book. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). My husband and I are both smart people and we feel so foolish that we jumped into this. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. Palmera has an "F" rating with the BBB. He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. If a deal is actually honest, it will still be there after you take a day or so to check it. In fact, about 85% of timeshare owners love their brand or resort. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. All prices are based in U.S. dollars (USD). These vacations are limited. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. This post has been removed at the author's request. For a better experience, please enable JavaScript in your browser before proceeding. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? Useful. Seller of Travel Reg. Barcelo bought out Occidental right . we are convinced we made a BIG mistake and composed a letter to cancel the contract. TUG saves owners more than $20 Million dollars. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. Usage Type Annual . We put down $1200 on our credit card and signed the financing paperwork for the rest. This review was chosen algorithmically as the most valued customer feedback. This was enough to scare us away. Contributions should be travel related. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Palmera Vacation Club reviews & complaints. Promotional discounts and offers may not apply to all properties. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. purchase it back from us. We were told they no longer sell that I submitted a certified letter to the company with no response. Working hours Sun 9:00 am - 5:00 pm He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Theres nothing worse than a cramped hotel room and lack of personal space. Palmera Vacation Club has resolved 1 complaints. Sleeps 8 . When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Type in the email address you registered with. First off, I want to say that the people from Palmera are so hard to get ahold of. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. Who do I contact??? We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". And we prefer to vacation by ourselves instead of as a group. This fact does not disparage the company in any way. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! My biggest fear is the financing paperwork I signed. Report inappropriate content Robert F 2 posts 92. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. This is a multi-location business. Other restrictions may apply. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. The club promoter is making a profit somewhere along the process. Lets say you take a week-long vacation every year somewhere new. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. Good luck! I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. Learn More. Desired outcome: Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Desired outcome: To be updated with all the latest news, offers and special announcements. So why do people still buy timeshares? It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. and I fell for it. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. Write reviews, ask and respond to questions, This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Submit a complaint and get your issue resolved. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. Thats just false for anything thats not outright property ownership. Start a new search, then select a related item from the autosuggest. Please be wary when you go on this tour. International Association of Better Business Bureaus. I did this for over an hour. get quotes and more. Is this your company? Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. We put down $1200 on our credit card and signed the financing paperwork for the rest. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. Make sure any club youre considering can pass an easy scam test. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). Please let me know about a class action lawsuit against Palmera if one exists. Nothing is free. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Reviews are most valuable when they are original and unbiased. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. The latest complaint timeshare fraud was resolved on Aug 04, 2017. Nov 15, 2016. I have tried multiple times and never receive a response from the request. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. Palmera Vacation Club Members Association, Inc. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. Bottom line: Palmera VC is a scam. a 5 week time share at Island Links Resort in Hilton Head, SC. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. Perhaps, the finest resort community along the Atlantic Coastline. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Login. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). Use this comments board to leave complaints and reviews about Palmera Vacation Club. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. an attorney but they refused to negotiate with him. Had enough of Palmera. When you buy a timeshare, its an investment in your family and quality of vacations. I was puzzled by this statement. Offer void where prohibited by law. Someone's going to jail and it isn't me. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. Hawaii TAT Broker ID #TA-023-193-6000-01 Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. as it is a completely free way to help other owners find TUG on the internet! Some systems only allow USPS. This would leave me with only the maintenance fee to pay. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Complaint Resolution Index (CRI) Explained. The price level of this organization is high according to consumer reviews. We have excellent credit and I don't want this to ruin it! Not to mention, timeshare resale scams can target owners in need of relief. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. Payment . These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. Recommended Reading: Best Places To Invest In Vacation Rental Property. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. Nothing has been done and calling makes it clear no one cares. Hang onto your paperwork. This is not the first time that we have had issues with getting people to respond, Desired outcome: The product has changed into something that families, couples, and adults love. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Login. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . RCI members must redeem this exchange offer through the contact center. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. After the tour, we had to go back to the office and he kept trying to convince us. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. Sign up for free now, Sign up for free to participate on the website. There are no exact matches available. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. Resolution Sought After researching and finding this site (thank God!) Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. We grabbed our stuff and got the heck out of there. Why? We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Perhaps, the finest resort community along the Atlantic Coastline. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. 2023 RCI, LLC. Does anyone else have experience with this and any advice? Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. We didn't start to look into it more until we got home Sunday night. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. Desired outcome: Where can I get more information about the class action lawsuit. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. I'm tired of the lies. Like all the other complaints prior to me. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. Need to file a complaint? 1 complaints for Palmera Vacation Club. Washington Seller of Travel Reg. Consider how much of your income goes towards bills and what you have left over at the end of each month. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. However, I cannot afford this. Have you tried contacting them? get quotes and more. We attended the 90 min presentation this past weekend in Hilton Head Island. Barcelo/occidental vacation club is a rip off. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. They just came to our room. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Websites:There are no additional web sites. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. I became a member in 2015 and was generally happy. One thing I have now witnesses and everything was recorded just last year before COVID 19. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. In Share your photos and videos with others to prove the truth of your words. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Nothing that the salesman presented to us was Seller of Travel Reg. This sounded good to me as my current time share only gave me one week and a one bedroom. No: TAR-6309. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Most real companies would take the time..will see where it goes. Copyright 2020 Business Consumer Alliance All Rights Reserved. Interested in Palmera Vacation Club? The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. Rental: CST: 2081369-50. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Palmera Vacation Club has been in contact with Ms. ***** File No. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Remove some or all of your filters below. We did not need Palmera without this.
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