I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. I just want to know who to pay to make sure things are taken off of my reports. I canceled account with sprint on june 14, didnt payoff devices immediately and now since 7/28 i have convergent outsourcing on my reporting not willing to discuss removal at all. Many people forget to pay a bill or find themselves short on funds, especially since the COVID-19 pandemic. General statment of, "according to sprints policy we cannot delete it. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Convergent Outsourcing, Inc. I asked couple of times and recorded on my wifes phone, she said as long i pay sprint directly account is no longer considered collection. (Sales might work too, you just want someone who can take your payment). ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments. Try to get them to say yes though if possible. In response to this complaint, your account will remain reported to the credit bureaus with accuracy. Convergent Outsourcing does not accept payment in exchange for credit deletion. If you have an account with us, were here to help! Consumers want to see how a business took care of business. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! bureaus (they were only reporting to two). Convergent Outsourcing, Inc. is a debt collection agency. They say Im past due in the amount of,$1,613.85. I'm down to one last account, and would like some guidance on how to tackle it. This is what I just went through. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. As a debt collection agency, we work on behalf of our clients to collect outstanding debts and unpaid bills. Consumers love to do business with someone that can admit mistakes and state how they made improvements. I ended up paying the entire balance through sprint in order to get account removed. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. - If it's not deleted, send an email to the executive offices from this public website:https://www.elliott.org/company-contacts/ just look for Sprint. I don't think however that once you have the debt paid (however you do it) you should worry about on your report. Houston Texas, Convergent Outsourcing, Inc false claim of oweing money Houston Texas, Convergent Outsourcing Inc. ATERS001 Sears National Bank RIPOFF Houston Texas, convergent outsourcing inc Sue Called to talk to me about debt that was due this year. I got the collection agency's name and with that emailed them for an account number. More details on software and accessibility are available at WebAIM.org. In business since 1950, Convergent is one of Americas leading collections agencies. he said this was a bill collection agency. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. If it was sold, Convergent has the legal right to collect and to post on your reports. Many factors affect your FICO Scores and the interest rates you may receive. It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. - Wait a few days, it most likely won't be deleted even if they said it would. Apparently it's some kind of credit card or something. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. They said they didnt do that when clearly they did because it is listed as paid on my credit report. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. Then a letter came from the saying I owe over $1200 to Dish Network and they are collecting. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. Convergent Outsourcing can only contact you under the specifications of the FDCPA. The original creditor is Sprint (cell phone company). I would invite you to contact our Compliance Department by Email at #COICompliance@convergentusa.com should you require further assistance. We also do not buy debts the debt that you may owe is still owned by the original creditor. They offered a settlement of 50% Renton Washington, Convergent Outsourcing, Inc claim I owe $1,320.69 to AT&T Wireless, called AT&T never had acctin-stor e or archive Dept Renton Washington, Convergent Outsourcing Inc This is not a real collection agency! Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. He said he was looking for Teresa **. Suite 100 Renton, WA 98057, Phone number: 800-444-8485 Website: http://www.convergentusa.com/. How those businesses take care of those complaints is what separates good businesses from the rest. More details on software and accessibility are available at WebAIM.org. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. Further information is available in our FICO Data Privacy Policy. which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. Therefore, its important to request debt verification ASAP. OC and CA are in no way required to delete. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. If there is no email on file, the consumer will be mailed a copy of their receipt. So I paid them 2 payment Dec. And Jan they took out of my banking acc. They stated update will occur. If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. Just updating my progress with Convergent. Work out a payment plan. strict standards for business conduct. I was told I owed Cox communications 200 dollars from over 5 years ago. I owe 1,700. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. In business since 1950, Convergent is one of Americas leading collections agencies. They are billing me for something I've never had from them. How long does it take for my credit report to update after I make a payment. And lastly, seek counsel from a consumer protection attorney for a free consultation. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. All rights reserved. I paid them in full. Convergent is required to password lock receipts due to housing sensitive information. If they say no, you can still try further. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Convergent Outsourcing, Inc. We appreciate the opportunity to respond to your concerns. Convergent generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. I was a month to month plan. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. I confirmed with T-Mobile that my account is 0. Payment FAQs How do I find my account number? Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. It's the only way to shut them down. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Please contact the moderators of this subreddit if you have any questions or concerns. Learn more. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. This outsourcing the initial collections is not that uncommon. We sent you several validation notices. Its location on this page may change next time you visit. I paid them a lump sum to settle the account. File your review. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. That's if they're reporting. If so how did you proceed? Convergent Outsourcing is a debt collection agency that's been in business since 1950. Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. Neither one is in the wrong legally. b***@convergentusa.com. So yeah. They are a scam. Convergent Outsourcing/Sprint Help Hi all. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Further dinging score. If not, the collection on your report can stand as you had a valid debt, that was being collected from a valid debt collector. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. Corporate Advocacy Business Remediation and Customer Satisfaction Program. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions I got a letter from these people saying that I owe T-Mobile $57.00. Originating in 1950, its current headquarters are in Renton, Washington. Wait. Disclaimer: This story was originally published on August 31, 2020, on BetterCreditBlog.org. All rights reserved. As of April 1st, 2020, Sprint is now part of T-Mobile! https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. Work with Sprint directly if they still own the debt. For more information about reviews on ConsumerAffairs.com please visit our Convergent Healthcare | 3,323 followers on LinkedIn. Well start sending you the news you need delivered straight to you. Whatever the reason, make sure youre sincere and friendly in your letter, as Convergent Outsourcing are unlikely to grant your request if youre demanding and angry. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. Tell us has your experience with this business or person been good? I have a collections account being reported by "Convergent Outsourcing". They are so good at disguising themselves they even have an official looking form. Create an account to follow your favorite communities and start taking part in conversations. I disputed the claim and was told they would confirm with the company before any further actions took place. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. This is the best way to manage and repair your business reputation. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. Convergent Outsourcing, Inc. is a debt collection agency. After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. Learn more about Convergent Outsourcing or view your account with us online. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. I never spoke to them again. Since they were on leases that left me on the hook for around $1400. Calling you before 8 a.m. or after 9 p.m. Misrepresenting itself or information about the debt, Attempting to collect a debt after the statute of limitations expires, Reporting false information about the debt, Contacting you at work or at a time you say is inconvenient, Contacting friends, family or coworkers regarding your debt, Calling you after you request contact through U.S. Mail only, You pay the debt to Convergent Outsourcing, Convergent Outsourcing deletes its entry on your credit report. Even if someone you speak to says no, try someone else or on another day. I am not paying them another dime. If you do not owe any amount, file a complaint with the FTC, FCC, and Better Business Bureau, ask them to provide a debt validation letter (search the internet for a sample). Some collectors will offer a pay for delete, you agree to pay, under the condition that they agree to remove it from your creditsome creditors will do it, and I hear some will tell you that they will. The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. But, I believe that a majority of the amount that they are claiming that I owe is due to an early termination fee - on an ipad account that I don't believe I terminated early (i.e. Hello all. I paid them today, now waiting to see what will happen. They are more diverse with the types of debts they collect than most collection agencies. Press J to jump to the feed. Learn more about obtaining detailed information about your account over the phone. I called sprint back and spoke with a gentleman this time. I just went through this, except the CA for mine was ERC. Convergent Outsourcing is one of America's leading collection agencies. If you have an account with us, we're here to help! Since I paid what I owed to Sprint how can they possibly own this debt? I want it removed entirely. I pay for that service through Frontier Communications who by the way ** me up from the onset. This is your right under the FDCPA. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. You may try a GW campaign with OC. Was just about to apply for an apartment and bam, get hit with a collection the same amount of the ones I just paid off. I know this thread is a few months old but I thought I'd share my experience. Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. FTC's website on credit. I called Dish to confirm this and they said they have no record of a debt. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Watch to learn more! If Convergent Outsourcing, Inc., contacts you, it means its pursuing you for an unpaid debt. Ok, I may be wrong and others can chime in and correct it. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! Your credit score will be affected by this Company. Check your credit report 30 days after you make your first payment. Were available to help by phone at 1-800-444-8485 or online through our contact form. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. See reviews below to learn more or submit your own review. We value your privacy. Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. In full! How To Remove Items From Your Credit Report, How To Boost Your Credit Card Approval Odds. If you have questions about Convergent, making a payment or debt collections in general, we have compiled an extensive FAQ section to help! But like most debt collectors, it has a questionable reputation with its customers. Maybe a pay for delete will help me save some money. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. FRAUD ALERT! To find the most relevant information concerning collections or credit card inquiries, please visit: https://money.com/how-to-remove-collections-from-credit-report/ or https://money.com/get-items-removed-from-credit-report/, Money Group, LLC We have reviewed the complaint and the related matter. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. I owed a bill to Sprint which I paid to Sprint. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Also make sure to file a complaint with your state attorney generals office. Convergent Outsourcing does not buy or own your debt. My payment to CO is on the 15th of this month. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. Do I handle the debt through Convergent? Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. So, now I'm not sure how to handle this. Convergent Outsourcing, Inc., Civil Action 2:21-cv-03849, see flags on bad law, and search Casetext's comprehensive legal database . Be the first one to find this review helpful. They need to be investigated for fraud!!! Unsubscribe easily. . The consumer can also call and request a copy to be sent to their physical address or their email. Stop breaking the law. Many factors affect your FICO Scores and the interest rates you may receive. I called T-Mobile and they said themselves I have never have owed any past debt in my 14 years with them. Funny thing is that the account they claim I had has never appeared in my credit reports which I keep track of. Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. - Send one more email to executive office asking nicely again to have it deleted. FAQ. Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. If you paid the debt and you're currently in good standing with the original creditor, deleting the collection from your credit report is still a possibility. Within 48 hours it was on my credit report dropping me almost 20 points. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. If you weren't paying on it then it went to collections.
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