Soup luke warm sent it back came back with skin on where had been reheated to much Performance & security by Cloudflare. Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team. We really want to keep the ice in as good a condition as possible. We seemed to be waiting ages for the food. Staff were lovely and friendly. Thank you for taking the time to review our Garden Centre & Restaurant. Improve this listing. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time.More, Poor quality food. cafe/restaurant was fairly busy. More restaurant details. Not usually one to complain but poor service and poor portions. You will then receive an email that helps you regain access. that the ham and eggs was 2.00 more than wherever she'd just come from). couldn1t comment on the prices because i didnt pay. Ask davidrQ6349LE about Planters At Bretby. Lovely garden centre in general with a gift shop worthy of a visit. Won't be revisiting. told Well we are busy. What do you think about Bretby Nurseries? Playing bird song or something in keeping with the surroundings would be more agreeable. Off I go again to get more cutlery. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I can only hope that the probe used was sterilised after its previous use because the food was definitely not hot enough to have killed any bacteria that was introduced.This 'Julie' claimed to be the 'Manager' why do I think of the inability to find the way out of a paper bags I wonder? Also watch out for 2 meals for 15.99 deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Performance & security by Cloudflare. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. Anyone on or off Facebook. I am not a great ice skater, having only been a handful of times in my life. The garden centre's annual real Ice Rink will open on Saturday, October 22. the food we got was freshly made and tasty. We shall visit again soon x. first asked for an update, we were told that they were busy and there was a bit of a delay. The starters were quick to arrive so quick in fact that the two who had gone to the counter hadn't even got back to the table. +44 1283 703355. This means that we may include adverts from us and third parties based on our knowledge of you. The following shows exactly what happened on Mothers Day and is a copy of my post on Facebook:"Have never been so disgusted by the quality of the food, the laziness of the staff and the standard of service at a so called 'restaurant' for many many years. Then once the table was found, to have to queue up again in with those just wanting cups of tea/coffee and cakes to order our meals. Hi Maz,Thanks for the review, we are so pleased you enjoyed the food and our servicePlease come again soon, This is the version of our website addressed to speakers of English in United Kingdom. with wet runny prawn sauce! Not usually one to complain but poor service and poor portions.More, Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. My mothers day 'treat' turned into a mothers day nightmare by the awful place chosen for what should have been and could have been a really nice time out. Great prices with both too. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Something went wrong, please try again later. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It started wth having to queue to find out where our booked table was. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. Service Wonderful but no Brioche Bun for Burger. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. The sausage were not particularly nice - the bacon tasted nice but was swimming in grease. Sadly we wont be returning for lunch again, when you pay this much I expect quality. Hopefully, just a bad day.More, Needing new garden tools and plant stock, this was our obvious venue to visit. Not usually one to complain but poor service and poor portions. Fans of the furry creatures can visit the pair in their pen and watch their reindeer antics at close hand until they leave on December 23. Husband tried the special, cottage pie, cleared the plate! Crockery all in good order; tea pits poured well. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! I will definitely not be returning again and will make sure all my 450 facebook friends know just how bad it is.". Come along and get some Christmas shopping done whilst enjoying some tasty hot food and sweet treats! You can email the site owner to let them know you were blocked. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. We are very sorry to hear your experience was anything less than perfect.We would love to resolve this situation and hear a little bit more about your visit. We paid for our food at 13:19 and it finally came to the table at 14:10. We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. Bretby Garden Centre has a great nursery with a good variety of plants & shrubs to choose from. Needing new garden tools and plant stock, this was our obvious venue to visit.Shop all as it should be, minus the old live giant fish in his tank. We noticed that many people who arrived after us had already had their food. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. I will pass your comments on to the team. Food not cheap 10.99 for Cottage pie more than most pub prices. It's great that there is an ice rink in the local area that anybody can go to. 01283 703355info@plantersatbretby.comhttps://www.plantersgc.com/. Some amazing stalls in attendance our fair offers a great few hours out . Popped in a few times for a cuppa and slice of cake, also good.More, Hi Maz, I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether.More, my little girl absolutely loves it so thought we would pop by and leave a review. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Get contact details, videos, photos, opening times and map directions. smashing re-vamped garden centre, visit it often and am very satisfied with the products. Thank you for taking the time to review our Garden Centre Restaurant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Note: your question will be posted publicly on the Questions & Answers page. The Bretby garden centre will be offering a wide range of Christmas fare and decorations. We ordered 2 prawn salads, for around 22 as I recall, including sparkling water.We seemed to be waiting ages for the food. They dont know how to serve coffee here or serve food properly. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. My husband was disgusted with the standard of the breakfast. The latte was one of the best I have had for some time. When. Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, weve got it. stingy servings of coffee syrups - you can barely taste them." Nic. Interior Plants. Staunton Harold Nurseries and Garden Centre. When we first asked for an update, we were told that they were busy and there was a bit of a delay. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. 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Thank you again, we hope to see you soon, The staff at the restaurant at Planters at Bretby have a serious lack of customer service skills. not taste as expected. I Love this garden centre but it really upset me to see the reindeer just lying there for visitors to look at them because its Christmas. No one at any time during our meal did anyone come to the table to check that everything was okay. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Crockery all in good order; tea pits poured well. Search for local Garden Centres near you and submit reviews. Crockery all in good order; tea pits poured well. Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? "We've had regular skaters come to visit and they have said our ice is really good to skate on.". 92 Bretby Lane, Bretby, Derbyshire, DE15 0QS . is yeoville, devon! More information can be found on Planters at Bretby's website . We always enjoy our visit here, products available and reasonably priced. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Finally someone came and asked whether we had been served we said no but then she had to retake our order. Lunch on Saturday luke warm. First to Review. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. Joe C, Marketing at Planters At Bretby, responded to this review, Chesterfield Arms, Greene King Pub & Carvery. I like it that they have a play area for the kids. If the system detects something that potentially contradicts our. The population of the civil parish as of the 2011 census was 893. Arrived for a afternoon tea just before christmas at the tea rooms and were extremely disappointed with the food, 8 little quarters of ham and cheese two tiny mince pies and two jellies in sherry glasses, The worst to come was the scones that had been made up already with jam and SQUIRTY CREAM that had melted down and runny, we have had many afternoon teas at other venue's and been very . To be fair, we were offered free drinks or a cake as compensation. Open full screen to view more. It was swimming in grease. Planters At Bretby Garden Centre opening times Opens in 9 h 10 min Updated on 09/12/2022 Opening Hours Hours may differ - changed a while ago Thursday 09:00 - 18:00 Friday 09:00 - 18:00 Saturday 09:00 - 18:00 Sunday 10:30 - 16:30 Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Contact Details 92 Bretby Lane, On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. . We always enjoy our visit here, products available and reasonably priced. Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. Ice skating was being thoroughly enjoyed by family groups. Cloudflare Ray ID: 7a2ae229e9cd28f8 Next by now it was at 1:15.. at 5 minutes to 2 we stopped a waitress and asked for the used plates to be removed and queried where the main course had got to. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). One cream slice had become a cream slide. 10:00 AM-4:30 PM . Open until 6:00 PM (Show more) Mon-Sat. Ordered food. Bretby Lane BretbyBurton-On-Trent, DE15 0QS. We're back at Planters at Bretby Garden Centre for our final fair of the year and it will be amazing! Decaffeinated tea was easily available, at no extra cost. please bretby have it all year round. couldn1t comment on the prices because i didnt pay. which when you placed on the base on your table identified where you were sitting , this worked very well. Or by navigating to the user icon in the top right. The salad was sadly very disappointing! called in as we were staying locally (knights lodges) at lunch time. You can email the site owner to let them know you were blocked. Unfortunately I didn't time it!Eventually I went up to the kitchen and asked when our food would be really.After waiting at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Opening hours Reviews Mondayclosed Tuesdayclosed Wednesdayclosed Thursdayclosed Fridayclosed Saturdayclosed Sundayclosed Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com. The Ice Rink will be in the undercover plant area meaning it will be open throughout. Change opening hours Assortment Annuals Houseplants Perennials View the most recent news articles When the two black coffees were served it can be best described as dishwater and undrinkable these were returned promptly. The salad was very uninspiring, with no dressing.Hopefully, just a bad day. absolutely no issues yes its a tad expensive but you know how much it is before booking and going. Food was tasty but there was no apology for the wait,only beingtold Well we are busy. The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. Popped in a few times for a cuppa and slice of cake, also good. Then we were asked what we had ordered, so obviously it wasn't already being prepared. After waitingat the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. 7.6 "Nice place to go for a walk, avoid on sunny weekends if taking . The latte was one of the best I have had for some time. Map updates are paused. She was so rude that I actually said that I was not prepared to stay on the phone and be insulted and called a liar and put the phone down. Learn how to create your own. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. As always you can unsubscribe at any time. Bretby Hall is located at the top of a private road flanked by woodland, lakes and open fields. But then I got to the peas, these weren't even Luke warm, they were stone cold. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Lovely garden centre in general with a gift shop worthy of a visit. Eventually I went up to the kitchen and asked when our food would be really. New menus, again, because there has been another price increase. Called in on way back home and decided to have lunch. My grandsons meal was exactly the same (he had the roast beef too) after searching we finally found someone and sent the food back because it was cold. 19 Ashby Rd E, Bretby, Derbyshire, DE15 0PS . The ice rink is open every day until January 7, excluding Christmas Day, Boxing Day and New Year's Day, with special late night skate sessions until 8pm on Wednesday, Thursday and Friday nights from December 6. By continuing, you confirm that you accept: Address Bretby Lane, Burton upon Trent (Staffordshire) - Click to open the map. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Or by navigating to the user icon in the top right. Bretby Lane, Burton upon Trent DE15 0QS, England. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. If you know of any other garden centres or nurseries back open which are not included in the list above, please email newsdesk@derbytelegraph.co.uk with details and we can add them to the list. Budding skaters can get onto the ice until January 7. Tel: 01283 . I can't deny that it is a great workout and I definitely worked up a good sweat while out on the ice. White bun was dry and crumbly which spoilt the burger. Service was wonderful. Then for a cup of tea. wouls call again if in area. We noticed that many people who arrived after us had already had their food. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". The tomato although looked cooked was completely raw. Easter chicks in the pet section were adorable. Seasonal items available, including a huge range of LED scenes/vehicles. Well i was totally disgusted by this. Luke warm soup, overcooked fish and undercooked bacon, bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. Tagine had cool spots! The Garden centre is first class, well stocked and clearly laid out with good parking.In the spacious restaurant I choose the full English breakfast with a latte.You were given a tracking disc which when you placed on the base on your table identified where you were sitting , this worked very well.The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful.The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter.The latte was one of the best I have had for some time.The total bill came to 10.48.In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. Thank you again, we hope to see you soon :), We go often and have a coffee or a meal which is good value for money and look round the garden centre and the gift shop is ideal if looking for a special gift for a birthday or other occasions they have pets for sale which are well cared for ideal for children to see also while the go and see George the fish in his tank and say hello, Thank you for taking the time to review our Garden Centre Restaurant. Bretby Nurseries is a popular garden centre on the outskirts of the picturesque Derbyshire village. Unfortunately I didn't time it! Popped in a few times for a cuppa and slice of cake, also good. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! The total bill came to 10.48. - and it's a third of the price of Heinz, Consumer group Which? E-mail. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If there has to be music ( which Id rather there wasnt ) can it not be something more serene and not so loud as it spoils the experience. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Closed now : See all hours See all (30) Ratings and reviews 3.5 215 reviews #15 of 29 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE $6 - $21 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options What do you think about Planters At Bretby? Something went wrong, please try again later. Our team checks each review posted on the site disputed by our community as not meeting our. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich.
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