Airpoints rewards cannot be booked online from the US, Canada UK or Europe. If you've lost your Airpoints card, you can use the digital version of your Airpoints card in the Air NZ app. No. Our really cheap fares sell out quickly and if you miss out we want to let you know the price of the next cheapest fare. You also won't need to enter all your details and have someone snaffle it from under you while you're typing. The Airpoints programme is an individual membership programme with special benefits designed to reward the individual member, however you can pool your Airpoints with family and friends via Shairpoints or your gifting register. And if you do manage to grab one of our awesome deals we'll hold your seats* until you complete the booking. Your bank will have their own internal processes to manage account fraud. } You can click on the "find more dates" button to search for other dates. Your Airpoints number if you have an Airpoints related enquiry. Cuisine and wine. The cities featured on grabaseat vary daily, but you do have a few options to find out what's on offer: Is there a child or infant price for grabaseat deals? Should you travel under a name that varies from your Airpoints account, the flights will never capture automatically, and will need to be added manually, upon sending original travel documents to our Contact Centre. To be eligible for Fast Track to Star Alliance Gold status Welcome Offer, you must apply and be approved for a new HSBC Star Alliance Credit Card and spend $4,000 on eligible purchases within the first 90 days from account opening. HSBC Star Alliance Rewards Terms and Conditions and Star Alliance Rewards Terms and Conditions apply. clear: both; As an Airpoints member you'll have an online account that shows your existing AirNewZealand bookings and the total AirpointsDollars you have available to spend. You can also sign in to the Air NZ app, which will . If you need other help with your booking, please visit our general help page. The same applies if you are a Koru member. Pro-tip: For the best Oscar experience, sign in to the website first. Can I earn AirpointsDollars for a ticket that I have purchased for another person? 5. Learn more about suspicious emails and messages. It prevents others from potentially intercepting the communication between your browser and the website's server. Fees, charges, terms, conditions and HSBC's lending criteria applies to all credit cards issued by HSBC. Online booking help. Do consider using a password manager to generate and store your passwords. When you earn AirpointsDollars, points or miles in one frequent flyer programme, they cannot be transferred to a different programme. The family name used for the original booking. We understand COVID-19 travel restrictions may impact your Airpoints membership. Subject to your membership in the Frequent Flyer Program (FFP) of the relevant Star Alliance Member Airline. With four different Airpoints credit cards, there is a card to suit you. Our range of AirNewZealand credit cards, issued by Kiwibank, reward you with AirpointsDollars for your everyday spending* and also give you the ability to top up your AirpointsDollars balance. Missed out on AirpointsDollars? To reset your password, submit your username or your email address below. . font-size: 0.9375rem; You can reset these at any time. Does this mean I will automatically get all other AirNewZealand email notifications? If you are sure your card is stolen, to protect your OneSmart Account against unintended use, please call us at OneSmart on 0800 787 555, or +64 9 377 8535 from overseas and we'll cancel your old card right away, and send you a new one. Airpoints members wanting to make rental car reservations can also book at Air New Zealand or call Avis on 0800 247 284 (0800 AIR AVIS) or +64 9 526 3285. If you've already made a booking, you won't be able to pay for another bag with your AirpointsDollars, but you can pay with a credit card or a POLi payment. If you have not setup your secret questions and answers previously, you will not be able to complete this process. More about earning. If you entered your login details on a suspicious site, If you opened an attachment, scan your device for viruses, If you've received a phishing email at work, follow your business policy, You will be asked to confirm your contact information (email address and mobile number), A passcode will be sent to you via your updated contact information, You will need to confirm the passcode you received on the verification page to validate your updated contact information. There are many ways to earn AirpointsDollars - to find out more,click here. If the name on your Airpoints or Koru account does not match the name on your current passport, please call the AirNewZealand Contact Centre. Cyber security is the practice of protecting our digital assets and infrastructure from mischief and abuse. Airpoints Airpoints is Air New Zealand's loyalty programme, and anyone in the world is welcome to join. Lending criteria, terms and conditions apply. Select 'Use Airpoints Dollars' on the online payment page to use your APD to pay for a flight. TTY users phone 133 677 then ask for 1800 132 476. The name on your Airpoints or Koru account should match the name on your current passport and should be the name used when booking your travel. @media (min-width: 768px) { You will need your booking reference and the last name on the booking. You can also used them to pay for rental cars, holidays, wine and Koru membership. How do I update my details? The team are available 0900 1630 Monday to Friday, outside of public holidays, and will respond to you as soon as possible. If you have forgotten your password, resetting it online is easy - click here to start our online password help service. Please report it to us. It should be considered the best indication of price. For further information, or to apply now, visit Westpac or call 0800 888 111. We want you to have the best chance of getting a greenlight deal, so here are a few tips: Why do some deals say 'next best price'? Can I purchase additional AirNewZealand lounge Guest Passes? This is a security feature to protect your account. We'll email this reminder to you, along with your Airpoints number, and a link to sign in. Seeterms and conditions. Watching your Airpoints Dollars and Status Points add up is easy with your online account. Site is running on IP address 185.149.6.94, host name 185.149.6.94 (Bracknell United Kingdom) ping response time 2ms Excellent ping. It's possible your missing AirpointsDollars and Status Points are still being processed. How can I update my personal information and contact details for Airpoints? To do this, sign into your online account with AirNewZealand, then find your Gifting Register on My Benefits. . margin: 0; Call our friendly team on 1800 132 476, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. We've made sure that when you become a grabaseat member you automatically become an airnz member, but if you want to join Airpoints you'll need to register here. I have recently changed my name, how does this affect my Airpoints or Koru membership? Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. You can use AirpointsDollars to pay for Koru membership. Air New Zealand Login Screen. I've forgotten the password and/or username I made up when I registered online. However, you can use AirpointsDollars for a wide range of Airpoints rewards like air travel, rental cars, hotel accommodation or to buy or renew your Koru membership just like cash. , category rank is 116, monthly visitors is 223K How does AirNewZealand manage personal information? And there's plenty of more ways he can help. } If they are not an Airpoints member there will be a service fee of $25 or 25 AirpointsDollars to add them to your Gifting Register. How do I check my AirpointsDollars balance? Why do certain services or transactions require authorisation using multi-factor authentication or a one-time PIN? Airpoints members wanting to make car hire reservations can call Budget on 0800 283 444 or +64 9 526 3243. There are many ways to earn AirpointsDollars - to find out more,click here. Now $655 (Was $871) on Tripadvisor: Marriott's Ko Olina Beach Club, A Marriott Vacation Club Resort, Oahu. I forgot my grabaseat password or user nameYou can reset these at any time. This is a security feature to protect your account. You can also sign in to theAirNZ app, which will display your upcoming AirNewZealand flights. 3 Status Points are earned on applicable credit cards only. Check your balance, special offers and more. This should also be the same name that's on your current passport. In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. .content.header-bottom .usp-content { Programme Rewards Members earn 2.50 Airpoints Dollars per day's rental, on all qualifying rentals*. With Shairpoints, New Zealand residents can pool Airpoints with up to four other Airpoints members to enjoy greater benefits. However, Koru members do have the option to purchase a Koru Guest Card which allows the member to bring an additional guest into AirNewZealand Lounges provided that both travellers are departing on an AirNewZealand operated flight, with an AirNewZealand ticket and flight number. What can I do? For more information and terms and conditions please visit the AirNewZealand Shairpoints page. display: block !important; I forgot the password for my Airpoints account, how do I reset it? Koru Guest Cards are available for set fees for 3, 6, 9 or 12 months. -ms-box-orient: horizontal; AirNewZealand lounge passes are not available for purchase. Seats are strictly limited - see the online 'counter' for the number of seats left. Don't use the same password across multiple online accounts (e.g., email, bank accounts, etc) and never write down your password. Gold Airpoints members can gift their AirpointsDollars to two nominated recipients who live outside their household per year. Your details will all be filled in for you. Of course, if you are an Airpoints member and you already have an airnz account, there's no need to register again for grabaseat - just use your airnz username and password to login. (AirNewZealand reference numbers end in "H".). Accountability for the subscriber base across the owned Customer Loyalty programmes, and execution of strategic Loyalty partnerships. If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. If you can't remember the email address you used to sign up, no problem, but you'll need to call us on 0800 247 764 or +64 9 357 3000 if you're overseas and we'll ask some questions to make sure you are "you" and then give you your Airpoints number. You can also use AirpointsDollars to buy seats from many of our Star Alliance Partners. . Transferring AirpointsDollars to another member's account is not allowed under the Airpoints Programme. Air NZ Booking Assistance: 0800 737 000. } } As you move up the tiers, you'll enjoy great extra travel benefits and privileges. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. Please note we are not reissuing Airpoints cards now. The deals that are still showing will be for specific flights and travel dates, and the number of seats left can be spread over different flights on different days. Download the Grabaseat mobile app through. With four different Airpoints credit cards, there is a card to suit you. To reset your password, submit your username or your email address below. Forgotten Password - Air New Zealand Welcome to the Air New Zealand flight booking portal.
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