First a recall, then the ice maker, now it produces no cold air at all. The Class Action Lawsuit refers to when a group of people win a lawsuit against a company over the damages they have suffered due to the carelessness of the company. I purchased a 3 door kenmore with filtered water through the door. The first is model# 596.72003016. 136,734. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. We had at least 10 calls between Sears as well as the same amount to LG. If there is class action, what do we need to be part of it? After 4 (12/09/2021) years the appliance stopped cooling even though it sounds like the motor is running. I had to actually take a picture of my inside label of frig with the warranty book next to it! Bought a new French Door Kenmore fridge in 2018 from Sears and the compressor failed in September of 2022. My daughter bought a Bottom Freezer Refrigerator 12/2017. That we should purchase a new refrigerator. Purchased Kenmore Elite model # 795.72483.411 refrigerator in 2/17, within 6 months the fan motor was making a noise due to ice forming on the back of the freezer. I found someone to come out for $65 and he said the control board was faulty which was the cause of the water and ice dispenser not working and then it lead to the wiring to the compressor. It is now November 7,2018 a Sears repairman came out after another Service Company was out 3 times and they got my water dispenser working but the unit still wasnt cooling they said that another complaint file would have to be started before they could replace the defective compressor. I will never buy from Sears again. It is pretty bad when no one will work on them. We have had Sears home warranty and Sears home services to the house twice for a total of three times to fix this refrigerator. Kenmore/ LG needs to be responsible for replacing these refrigerators. Model # 795.72043.110. Anything we can do about this? The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. Highly recommend staying away. THey are wanting me to pay another $500 to have this issue fixed and there is no way out of this since only Sears can order parts for this model and fix this issue.. Frustrating as it is with COVID-19, NO JOB, NOW THIS NON_WORKING FRIDGE, left with no food. Our fan was making loud noises which stopped when we opened the door on either the freezer or the refrigerator. On top of that I have to keep my warranty for a year which is about $600. Technician says it is the compressor and 3 other parts. I pulled off the back cover and it has an LG compressor. The compressor is the only part still under warranty. They ultimately said there is no technician in my area that is available. Lost all of our food. Paid $2995.00 and it lasted until Feb 18, 2020. Bought all new Kenmore Elite appliances double oven refrigerator dishwasher microwave trash compactor in November 2017 the dishwashers motherboard went out in January of 2019 cost $400 to repair then the refrigerator a 3 door bottom freezer model number 795. Have been 3 months without a refrigerator and Sears still will not repair the faulty compressor in our Kenmore Elite french door refrigerator. I am beyond frustrated with Sears. We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! I was never notified about them class action suit against them but fully intend to look into it. This company used to be great and now it is horrible! Bad Experience with My Kenmore Freezerless Refrigerattor (model #C675-63702-0Q) I have a very bad experience with my model of Kenmore Freezeless fridge. It worked great until February 15, 2020 (a whopping 4 months) and the compressor has gone out again! The guy said he would get a hold of Supervisor. I cannot afford that. On October 13, 2017, we purchased a Kenmore Elite refrigerator and on September 26, the compressor died. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. Called LG back to see if they would compensate the labor costs based on the age of the device. stop producing cold. External Dimensions. I bought a Kenmore Elite 73133 refrigerator in May 2015. In 2017 we needed it repaired and found out that it was really a LG with the Kenmore name. The technician said that the I needed a new condenser which would be no charge because that's covered under the manufacturer's warranty and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $49 a month but it would cut the $495 in half. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! It is 8.5 years old. not even frozen. Original review: Jan. 19, 2023. He determined the compressor is not functioning and needs to be replaced. I always bought appliances from Sears and even worked at one location as one point. Our Kenmore Elite (production in 2016) has stopped cooling and freezing. At $2500+ Supposedly elite refrigerator. We lost over $200 worth of food when Refrig quit. We declined. I still have the paper affixed to the inside of the fridge. Bought a Kenmore Elite, model # 798.73153.610 from Sears. The ice maker stopped working; fridge is no longer cooling. Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. June 2019 does not work, lost everything in it. The $2000 Kenmore fridge Died in the 19th month! We were concerned and called a repairman out. Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. ft. I have always had GE Products. For example: the essential efficient equipment has a power consumption lower than 55 % for the average. I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. The repair service told them exactly what I said. Due to covid there are very little refrigerators to choose from in the size I need and they are not immediately available. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. Water leeks from the bottom freezer out onto the floor. Purchased a Kenmore Elite 72483 refrigerator in October 2015. My question is, it is a recall for that door condition. Standard . Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. We accepted the plan. No longer under warranty. CAN SOMEONE PLEASE FIX MY REFRIGERATOR!!! 412. quit working in July 2019. My question who is going to help me? These kenmore elite refrigerators model 795 recall are energetically classified based in the percentage of consumption they have for the average. Here for almost 3 hours, on his phone for 3/4 of the time. Then on Thanksgiving morning 3days later , opened up my fridge and it was warm and the freezer was just "cool". It took multiple calls, long waiting times, $540 out of pocket and 3 trips by the repair company but we finally got it repaired mid October. He brought up the repair order. We though we were buying a Kenmore only to find out it was made by LG. they said warranty has run out. I would rather put $1500 into a new, NON KENMORE/LG refrigerator. Down to $750.00, after having to buy an extended warranty. The Sears repair man did not show up until around 6pm. What a joke. I have thrown more food away in the past year, limping this thing along. This 10 day wait was supposed to be and "expedited" appointment. I bought it in 2017. Last LG product I ever purchase. Last week our ice maker stopped working, and then a few days later the frig and freezer both stopped working. It was replaced on 10/19/2021 at a cost of $1,055. That warranty will cost us $600.00 a year. We are still waiting for repair. Called LG and was given the name of repair company. Serial # 305KRZH1U677 We purchased this French door refrigerator from a local furniture store currently out of business in 2014. 4 techs visited, ordered parts, (made by LG) came back replace said oarts and still is not working. On 8/22/19 I noticed that the ice maker was not making ice. How can I find help? If you are thinking of buying a new fridge, beware of these models for sure. Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge. In addition, I lost approximately $200 (or more) in food. GREEDY SAPS! Or replace it. In this article, the top 14 comes from brands: Kenmore, Enterpark only, ICEPURE, Mist, Tier1, APPLIANCEMATES, PUREPLUS, Kenmore Elite, MONKEMON which are reputable brands in the market. Stay away from this brand. 6 months after buying the Kenmore elite the compressor went out. By the next day, the freezer was thawing and the fridge was no longer cold. I have a kenmore elite I purchased in 2006 3 door. We had to end up buying another refrigerator in only 1 1/2 years and had to pay over $700 for repairs. The compressor motor was very loud. Who knew you should research lawsuits before purchasing a refrigerator!!! We purchased a Kenmore Elite 3 door bottom freezer in May 2017. facebook; twitter; Liked Your Experience? We were NEVER given a recall notice by Sears for them to come and correct this dangerous matter that they knew about. I hope you all lose your shirts when the consumers get done with you. It comes with a 21 x 21 x 55 inches and a 7.5 Cu. Still no refrigerator. Sesrs Kenmore Elite 2018 failed compressor & electronics board. So now how do we file for the lawsuit. no wonder SEARS went out of business!!!!!!! We bought an LG french door and 6/7/19 the compressor went out. But just want to let everyone know what a defective product this is. After leaving the refrigerator compressor did not reach the point of cooling or freezing. Serice call total of $514. Warranty is a miscellaneous failure of a component covered by Warranty Contract and a Recall is a mass failure of a Component(Linnear Compressor). Ill never buy another Kenmore or LG product. And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. NEVER buy LG. Aug 14, 2012. He replaced the compressor which cost me around $350. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. The compressor is supposedly still running but the fridge and freezer not the right temperature . We, like many, many others have a failed LG French Door refrigerator after just 17 months. DO NOT PURCHASE this refrigerator. Same issues. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. LG wants to pass along the fault to the place of purchase. I was then advised to go to Schedular chat on Monday. For what we paid for it I figured we would get a lot of years out of it. But he didn't bother to check anything - same "not cooling" is happening. repair company is saying that even that may not fix the unit as it may need a compressor. It is less than 5 years old. I always bought appliances from Sears and even worked at one location as one point. Not only did I lose them unit but about $800.00 worth of food. We purchased our Kenmore Elite 7/18. I've read a lot of complaints (on facebook ) about these refrigerators breaking down; And how LG has been giving people the run-around. Now my question is Did they think the refrigerator would fix it self? In fact, all the lights inside and outside work. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. We bought our refrigerator (Kenmore) sometime in 2018/2019 after only having it for a year we needed a repair. I thought we shopped and bought a product to last and had good reviews. 1. Is this model part of lawsuit? Only had my Kenmore Elite refrigerator for 2 years and the compressor has died. According to plaintiffs, the problem stems from a defective linear compressor. I just had to pay 500 for a new inverter- after waiting more than 2 weeks for the part, I have to pay another 250 for another board that the new inverter says was not working. My LG refrigerator went out on me about a week ago. LG Refrigerator freezer model number LMXS30776S. I have never been so disgusted with the lack of a company trying to resolve an issue. Sad that foreign made products are made so inferior. Most have 5 or 10-year warranty, but not my model #795.7249.11. Told by three different repairman at least 1500.00 job and not worth repairing, The equivalent refrigerator costs 3,500. Really? How can I get redress? The most common causes of the Kenmore refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken. Repair was 1500.00 and it worked for about 2 weeks. Guess how much a new compressor is? As of today October 31 I am still out a refrigerator. They are saying it is junk and they will not repair it. Obviously, nothing has been done to resolve this problems over the years. We purchased our Kenmore freezer on top refrigerator Mar 22, 2007. Aug 16, 2019. Sears / Kenmore Elite Refrigerator . The agents sound very rehearsed and appear to experts at not solving your problems. I thought this refrigerator should last at least 10 years but we got less than 4 years service from it. I call the warranty who sent out a part and told me a repairman would contact me. Long story short I'll probably end up purchasing somewhere different. Any help would be appreciated. I would like to get in on a class action lawsuit but at 76 years old not sure how to do that. I paid $2,000 for this refrigerator, and it only lasted 4 years?!? Not covered under the warranty which is good for 1 year. I have own this Kenmore elite refrigerator sine 2018. There is a class action lawsuit inquiry that everyone needs to sign up for. If you need to reset your Kenmore Refrigerator and do a factory reset as well, go ahead and open one of the doors and press the Ultra Ice and Home buttons simultaneously for 5 seconds. L G will not recall. Will cost upwards of $900 to be fixed not counting all the food that was lost and money being spent eating out all meals. Lost 7 batches of food, main board replaced twice, fan unit replaced and compressor went bad. It sounds as though the motor is still working but it is not cooling, and it regularly and repeatedly makes a strange sound. In August 2019 at 15 months old, the compressor went out. Wow, I am distraught. It will take a week for tech to look at the compressor. There are plenty of other folks who could use to be in on it from what I have read. November 25, 2021, 5 years almost to the day, it stopped cooling, I checked in back of the refrigerator and the motor was hot to the touch and the glue was melting off of the compressor. Repairman says the linear compressor is failing. Had a repair man out and he said it is the compressor and that many people are having a problem with the LG compressor used in the Sear Kenmore Elite refrigerators. Did I mention all the food is lost. Is this refrigerator model in any kind of recall. Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. Due to the volume of these fridges dying it took 6 weeks to even get a sears repairmen to come look at it and another 6 weeks to get the parts in due to the backorder backlog. These LG and Sears executives are knowingly selling people faulty fridges and then making more money by selling them more faulty parts! I am highly disturbed by this. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. LG needs to be investigated thoroughly. Good times. Bought Kenmore Elite refrigerator September 2016. He said $1200 to repair it. Finally my Mom, found a private technician factory trained, who came over and assessed the fridge, and found the compressor broken with a potential water leak. Done with Sears forever. After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. We purchased a Kenmore Elite Grab and Go refrigerator from Sears in April of 2015. On June 9th. How ever it is now useless. Unbelievable. We went out and purchased a new refrigerator. We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. ft. 2-Door Compact Refrigerator - Stainless Steel. If you have had a similar experience. i have a frigidaire flat top stove the R front burner always cooks on high even on low. It replaced a "cheap" fridge that was still working 10 years after we bought it. It took them two weeks to diagnose and send parts to install new condenser and compressor, and then they failed to show up for my appointment and gave me a new appointment 10 days later!! i went to LG's FB site and posted about my failed Kenmore Elite fridge. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. Do not by any Kenmore appliances as they are cheap junk now. The very best way to ensure you're getting the correct specs is to download the owner's manual which should contain all the information you need, including full specifications of your Kenmore 795.7105. Worst experience ever with customer service!!! I purchase a Kenmore elite refrigerator in 2016 3 yrs. . The fact that LG was well aware of the problem with the compressors, I would certainly like to think my refrigerator would be included in the settlement. The thing that bother me the most was that their was no sense of urgency on Sears behalf. The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. Will never, never, never buy a product from Sears/Kmart again. Every manufacture are the same but how they handle the issues or stand by their products determine customer loyalty. I can not pay another 500 to 1000 dollars. LG ran remote diagnostics using my cell found and found nothing wrong, even though I was standing in a puddle of defrosted food juices. 4/28/20. First time repairman came out, he replaced the compressor and said the circuit board was not sending voltage to compressor. Approximately six years ago, we purchased a complete kitchen package of Kenmore Elite products - refrigerator, dishwasher, microwave, and stove. I need to prove this is a larger issue then just me! I just had the same issue as Jayme. Compressor went out. The refrigerator stopped working. LG is willing to fix it per our repair serviceman but Sears is unwilling to release the serial number so LG can authorize a work order number. Sears Home Appliance company repaired it a couple of weeks ago, but the only thing the warranty for the compressor covered was the cost of the compressor only. This will turn off the refrigerator's controls. Paid $89 for service charge. When I explained where the warranty information came from, they said I had to call Kenmore. July 20, 2022, the refrigerator stopped working, food ruined. LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. We have had two technicians out, one put freeon in but it seems to run all the time. I cannot afford the repair or a new fridge and 2,800 down the drain apparently! Fridge cost around $2,000. I read in the other comments that these LG's were made in Korea and they were meant to run on butane not Freon is that true? I finally somehow was able to get an appointment scheduled. The. He is going to replace it at the cost of $1370.00. I bought a Kenmore elite refrigerator in 2018 only to learn it is an LG and my compressor has died and they want $950 to install a new one. Compressor died this weekend. $1,000.00 to repair (paid $2,500 for the refridgerator). Kenmore Refrigerator 795.74023411 (79574023411, 795 74023411) Repair Parts. He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. Do these things run all the time? Didn t see number on recall list but should be. I am in contact with a lawyer regarding class action. Sears Warranty Repair-Tech. I said yes you said that last week. You'll find it at . My Kenmore Elite is less than 4 years old & has broken for the 3rd time. Lost couple hundred dollars in food and still without a refrigerator or an estimated time of repair at this point. Model #785.7404.410. Your Recalls and Product Safety Alerts; Amazon Assistant; Help; English United States. I guess the code it for the freezer a defrost sensor. Not sure I'd purchase anything from Sears. I never perchase anything else from Sears or Kenmore/LG. Your Recalls and Product Safety Alerts; Amazon Assistant; Help . I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . I own a Kenmore Refrigerator Model Number 10651763510, Serial Number HR662609457, bought in March 10, 2017. I even tried to get the part myself. Bought the kemore elite model 795.73157.610. Same thing, if working, it would be 24-48 hours. The standard counter depth is 25 inches, but the depth of your fridge may vary by several inches one way or the other. I was so excited to get my Kenmore Elite Refrigerator 2 drawers with bottom freezer (Model No. Model # 795.79044.310. No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. Now, unplug the refrigerator's plug from the wall outlet. Wow. Service center in Philippines was awful. So it appears that the $2600 refrigerator becomes useless after either 1 or 2 years. Lost all our food. Sears says Kenmore. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. The fridge stinks and we have lost over $1000 of food. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. Our technical advice includes repair help for refrigerators, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. (3) When the defect CODE removes the sign, it returns to normal operation (RESET). Lights not turning off in my Kenmore Elite Refrigerator model# 79577563600 causing the plastic cover to melt. This refrigerator is 3 yrs old. It had stopped cooling. He said all the LG technicians have quit in Florida as they are not being paid by LG. Refrigerators should last more then 2 yrs. I have an LG 3 door refrigerator that is 3 years old. I had to buy a new fridge because they couldnt get a repair guy out until December and I had to host Thanksgiving. Last compressor just Friday, 8/9/19. I called Sears and they couldn't get out until Jan 12th so i called a local company. What scam on the American Consumer this has become. Glad the Sears closed by me. LG model LFX29927ST. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. Good, Lord, people run! $300. We did not purchase a Sears service agreement so how can they just null in void a manufacture warranty for the parts contained in the frig by another company? I bought a Kenmore Elite bottom freezer around Nov/Dec 2015. All have failed except oven. I have a Kenmore Elite Refrigerator model# 25344733102. My refrigerator was produced in November 2018, purchased in 2019 and the compressor stopped working June 20, 2022. Bought KENMORE refrigerator bottom drawer ffreezer Nov 2016 and it died two weeks agolast week in Feb 2018. Kenmore 99053 4.5 cu. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). In May 2019 the compressor leaked out all the Freon. I resolve (with irritation) my own problem. Paid tech service call 190 bucks to be informed compressor valves r bad 1000 to fix. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. I bought a Kenmore Elite refrigerator. Howver, had to call Sears to come work on it June 2018. Wonder why they are going out of business.hmmm. Within the week I had to call LG once again because it had stopped cooling and they sent another repairman out from Sears who said it needed a condensor as well. He said several other parts associated with the compressor will also need to be replaced since they are connected/integrated with the compressor. Kenmore Elite, 3y. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of lawsuits. Well he came back today and told us the wrong compressor was sent (wrong number on the compressor) and he would have to re-order the correct one and wouldn't be able to come back until 7/25/19. And they were even more money to fix with no answer as to how long it would be till they were able to work on it. Last LG appliance I will buy. Kenmore refrigerator class action over compressor defect dismissed. Model #LFX2595OTT. After many calls, the technician finally confirmed in late October that the compressor was dead and she ordered the parts. I bought an Kenmore fridge from Sears January 2017 and by July 2019 I need a new fridge. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. Then ice maker went out a month later. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. Receive discounts, usage tips, and recall notices. The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. I called back and asked to speak to "higher up" and was transferred 6 times and the last response was, we are Sears, this is a Kenmore issue.
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