I also had some issues with the Wi-Fi unit, and they came and replaced it. Does anyone have any experience with either of these. Relax. Current owners can also request service using the online service request form. have had experience with this particular dealer and I was very happy with the people who came out and took away the old one and installed the new one. Also the Spa kept shutting down. To work out whether Master Spas specializes in entry-level or premium and luxury tubs, you only have to filter their 21 hot tub models into the different price ranges. About the Brand: Likely the most recognizable hot tub brand, Jacuzzi makes a wide variety of products ranging from budget-friendly to luxury. FAQ. Its location on this page may change next time you visit. Fort Wayne Indiana, Ricks Pool and Spa Ricks Pool and Spas Corona California, Master spas Failure to complete warranty work Fort Wayne Indiana, Master Spas Ron - Hollister Salesman Bait & Switch - False Advertising Ft Wayne, Indiana, MASTER SPA HOT TUB STORE RIP ME OFF FOR $6000.00 DOLLARS Ft Wayne Indiana, Rhiel Supply Ha talk about a disapointment Youngstown Ohio, National Pool And Spa ripoff Went under and my tub was financed for 7400 and gave me to hot tub Eastlake Ohio, Master Spas I've received a check for $2,996.85, said that I won in a British Lotto held in London, England. Master Spas products are made and assembled in the U.S.A. with domestic and foreign components. It did property damage." It's enclosed so it's private. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Advertisers above have met our Just like the majority of hot tub brands, Master Spas does not have any upfront costing provided on its website. That's my fault. We absolutely loved everything about hot tub. This is a complete and total lie. The installation of my spa was easy to schedule. As an authorized dealer for Master Spa, we have a huge selection of hot tub filter replacements in stock, including our EcoPur Charge Filters, EcoPur Filters, outer filters, filter bundles, and more. So being able to jump into that right after basketball, it's just wonderful. Master Spas hot tubs will do the trick if youre looking for a mid-level spa, that isnt too basic or too extravagant. America's SPA-MART provides a wide range of spa covers, spa cover lifts, pool covers and hot tub cover lifters at affordable prices. I got a TS 8.25 from Master Spas. A good introduction to higher-end features such as massaging jets, comfort pillows, and waterfalls, they are still suitable for those with a slightly more flexible budget. But I dont miss it because I don't want to hear that noise when I'm in there anyway and if you have the jets on, you have to turn it up even more. I can swim day or night, and I love the water. Hiding negative complaints is only a Band-Aid. We bought this spa in June of 2010. Dimensions 231" x 94" x 60" (587 cm x 239 cm x 153 cm) Gallons 2,325 (8,801 L) Jets 45. The five lightweight hot tubs seat between three and five adults. A stylish, modern approach to relaxation and wellness. Kitomba Salon & Spa Software 1,295 followers 2w Report this post Report Report. It also features free WiFi, a coffee shop, and a 24-hour gym. I'm willing to pay for quality and would rather have a tub with fewer features that will last me a long time without problems. 98 /case Save up to $100 on your qualifying purchase Apply for a Home Depot Consumer Card. I purchased the T.S. "They were still selling the hot tubs, collecting $5,000, $7,000 from consumers for hot tubs that (were) never being delivered," explained Denisha Maxey, with the Houston BBB. easy to own. Walk, jog, and exercise in the water without the need for water shoes. It's the best of both worlds, offering space for fitness, fun, and relaxation. File your review. I'm looking at purchasing a hot tub for the first time and am having a hard time finding unbiased information about spas in genera. Visit our corporate site (opens in new tab). At Master Spas, we never just sell you a hot tub and send you on your way. This hot tub was inspired by the best so you can feel your best. I love the lights at night. I figured they were gonna be comparable in terms of price but it was more marketing behind those products versus the actual experience. Master Spas. This alternative to a pool has benefits for you and your entire family. Who is ED Magedson - Founder, Ripoff Report. The spa was supposed to come with steps and they didn't have any when they delivered it. So much so that my local supplier don't even carry the stuff anymore. Instead, we reckon that Master Spas hot tubs have the edge on other hot tub brands when it comes to a variety of prices and sizes. Find out more about how we test. It was installed without problem, and I've (along with a few lucky ladies) have thoroughly enjoyed the spa now for over 6 months straight. Contact the company to explore different hot tub options and find local Master Spas dealers. I was told it would cost me $200 to have the scratches removed as it was a difficult move to get the tub placed where I wanted it. I was looking for something more on the hydrotherapeutic side of things. strict standards for business conduct. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. The Extreme Therapy seat is certainly a "spa within a spa". We just looked at it and said that was the one we wanted. Were really enjoying our Master Spas. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to those representations which are stated . Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. Shop all models, or narrow your search using the brand, size and price filters, to find hot tubs that fit your criteria. The company that did the installation is also the company that we hired to do the move, and they did an excellent job. I use the spa three times a day. 800-860-7727 The potential sales . The Master Spas executive team is Kevin Richards, vice president of sales and marketing; President Terry Valmassoi; CEO Bob Lauter; and Sam Badiac, executive vice president. That factor alone might be worth the extra money and peace of mind if you have any problems with your unit later but you are still going to pay from $8,000 to $14,000 for a basic, well-made hot tub, and if you start adding extras like stereos, extra jets, or LCD screens, the cost will increase. Enjoy better daily living from the comfort of your own home with a Master Spas premium spa solution. and our Here are 5 tips to help simplify your machine. Exercise. This spa has lights and it cycles through the colors but the way that it cycles is, it flashes, it doesn't fade. Master Spas' EcoPur Charge filter only needs to be removed and rinsed before being placed back. Kay, Arizona, This really is the best purchase I ever made. the USA, Visit the Michael Phelps Signature Swim Spas website. Get Brochure. I played basketball last night and my body was hurting. Master Spas, the company that claims to be the world's largest swim spa manufacturer and the largest hot tub manufacturer, was founded in 1996. Creates a deep and wide current of pure water flow with virtually no turbulence. Use our tool to discover your new hot tub. Copyright 2022 Consumers Unified LLC. Shop for your swim spa, your way. Open 7 days - Mon 9am-5pm. According to the website, hot tub prices start at $6,000, which isnt the cheapest of the hot tub brands weve reviewed. Primo Hot Tubs and Spas was a BBB-accredited business with no history of problems. Weve had it for about three and a half months and were in it probably every day. The store is not open when it supposed to be. Come be part of creating a clean, modern and thriving California. Usually, the initiation fees are $40,000 for golf membership and $10,000 for tennis membership, according to the lawsuit. If you need help with the Public File, call (713) 778-4745. Atlas is a good representative for Master Spas. Master Spas went around whatever time I had open and worked with me. Photo: jacuzzi.com. Copyright 1997-2023 Ripoff Report. Master Spas hot tub/spa distributors from December 2017 through May 2019 for between about $5000 and $45,000 and about $2 for the valve caps. Case 8:15-cv-02431-EAK-AEP Document 30 Filed 07/22/16 Page 5 of 10 PageID 158. Master Spas has also agreed to a compliance plan to test and certify each basic model to the Database before continuing to sell into California. Health Spas: Hot Tubs: Master Spas, Inc. Fort Wayne, Indiana. The company is owned by Brandon and Kelsea Smallwood. This includes light and sound systems, foot therapy features, and bio-magnetic therapy. MasterSpas vs other swim spas - Pricing. Premium would have no adequate remedy at law to prevent injuries it But the unique design and therapy of the each of the 3 therapy seats, the lounger, and the cooldown seat make it a REALLY special spa. However, the full Master Spas range just doesnt boast the same numbers of high-end hot tubs as some of the other brands weve reviewed across the best hot tubs (opens in new tab). It's been good for six months now. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. Master Spas has hired Kelsea Smallwood to work as a local conduit to the manufacturer. Hot Tubs. You can also request hot tub or swim spa pricing using Master Spas' contact forms. And this has been going on since we bought it over five years ago. Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. There are no bbqs and it's only one brand of spa. I talked to the people out of Ann Arbor, Michigan. This is ClassAction.org's current list of open lawsuits and investigations. It might have been last year's model, but I got it for 13,000 and it was selling retail for 24,000. Shop By Price $$$$$ $$$$ $$$ $$ $ See All; Shop By Size; 1-3 Adults . Master Spas has a great selection of U.S.-made hot tubs and swim spas that are durable and competitively priced. Energy-efficient and built exclusively in the US, Master Spas hot tubs have the technology and design standard that youd expect from hot tubs built in a US factory. With their tagline 'America's finest hot tubs', the Master Spas hot tubs set standards high from the very start. Most Master Spas hot tubs cost between $6,000 and $15,000. Im in New England so the heater keeps things running even in the coldest days. For more information, please see our I was inquiring about suction covers which would fit my 2008 hot tub. Master Spas reserves the right to change product specifications or features without notice. It was a display model at the dealership from which we bought it, so we didn't have to pay any extra shipping. Master Spas is one of the few tub companies to use biomagnetic therapy with hydrotherapy for better pain management. Consumers want to see how a business took care of business. Davenport called the manufacturer of pool & placed other customer pools ahead of ours. He said he would look at the pictures and call me back in a day or two. One man had a $25,000 swim spa on consignment with Primo Hot Tubs and Spas. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. They've been in business for just over 60 years. 2, Report #1253023. Helen, Illinois, Our hot tub has brought so much joy & relaxation! as stated the spa . They did not fix the leak. Twilight 7.2 fit what we were looking for in terms of seating arrangement and jets. The adjoining hot tub features ergonomic seating and adjustable jets that target your pressure points to promote relaxation and recovery for your body and mind. Upon receipt, I discovered they did not fit. I love that you can control the flow of water and direction of the jets. My 8.2 hot tub from Master Spas is well-engineered and well-thought out on how it was put together. Master Spas is based in Fort Wayne, Indiana, 90 miles northeast of Indianapolis. 6 26. ", "I truly enjoy swimming, stretching, walking against the current, and using the exercise equipment that came with the spa in a much lower-impact environment than at the gym.". Corporate Advocacy Business Remediation and Customer Satisfaction Program. Found the perfect hot tub? This alternative to a pool has benefits for you and your entire family. We're so happy to hear that, James! It worked out well. Spring 2012- Spa kept shutting down. Copyright 2019 by KPRC Click2Houston - All rights reserved. 8.25 from Premium Wholesale at a travelling Expo show they had and I absolutely love it! Master Spas is committed to providing our customers with legendary support. Its tubs are easy to clean, come with several feature options and have strategically placed jets for the ultimate in comfort and relaxation. When you choose Master Spas, you also receive our full support and the support of our worldwide network of independent dealers and contract service centers. Translated: The customer service responded quickly and kindly~ The master pressed it very well . I bought my Healthy Living Master Spa at The Cedar Park Center Spa Expo in Cedar Park, TX in June 2017. Cookie Notice So, with th Master Spas sells a variety of hot tubs and swim spas that are excellent for relaxation or staying in shape. At no time did the tub come in contact with anything so how are the scratches my fault. 800 bucks a set. Too many complaints about it. Focused on hydrotherapy, the US-built tubs are well-regarded for their lasting builds and good quality. The HL 620 and HL 630 sit up to 4 persons. Sep 04 2015. There are between 16 and 72 jets in each tub. Spas are made in the USA. Come by and see us. I would not have bought it from them had I known that. So, I was very pleased. At Hot Tubs Inc., we don't just offer the best hot tubs on the market; we're also experts in hot tubs and swim spas. New York, How those businesses take care of those complaints is what separates good businesses from the rest. lawsuit. In the beginning, it was a little daunting to try and keep the pH. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. ConsumerAffairs is not a government agency. Master Spas mid-range spa series is the Healthy Living Hot Tub line. 7AM 5PM EST It's great to hear that you've had such great experiences with your dealer as well as your spa. They come off twice. Why? I Paid a lot of money for my tub. The goal of this section is to provide consumers with a comprehensive resource on class action and mass tort lawsuits. I have to say I love the Spa, but have had yearly issues from day one! Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Over 2 years old and no problems what so ever works great. Swimming. From the start, the circulation pump was bad. California Energy Commission The clips came off. Once we were done with the space it was gonna be put in, we called them, and they put it in there. Download this stock image: FILE - This combination of undated photos provided by the Gwinnett County Police Department shows Master Police Officer Robert McDonald, left, and Sgt. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. The hotel is close to popular attractions like Dihua Street, the Taipei Botanical Garden and the Liaoning Night Market. Master Spas of Wisconsin is the premier dealer for Master Spas hot tubs and swim spas, located in Appleton and Waukesha, Wisconsin. Try changing your search parameters. There are four budget models, seven mid-level models, five premium models, and four luxury models. At Master Spas, we make buying a hot tub or swim spa just as relaxing as using one. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas dealer. He Uses weather as excuse and his health as excuse to do warranty repairs or any repairs. They were here when they told me they would be. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. We're thoroughly pleased with what we purchased and we would not do anything differently if we had to do it over again. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Master Spas has a good selection of hot tubs and spas, particularly in the entry- and mid-level price range, which makes it our top pick for affordable models for those looking for a little indulgence on a budget. Wipe it down with a soft cloth and acrylic-friendly cleaner. Fri. 8AM 12PM EST Summary. Operating out of a state-of-the-art, 530,000-square-foot manufacturing facility on a 36-acre manufacturing campus . Ideal for small spaces and aqua therapy, "My husband and I debated whether to put in a pool but decided that we didn't want to wreck a large part of the yard in order to do so. Thoroughly rinse any spa pillows and the tub shell. Share. I move from seat to seat for a full body massage! Be the first one to find this review helpful. Call #16 September 2, 2008 I call Infinity Spas I was on hold a long time and then was cut off. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. Become a Member Contact The Inn & Club: 904-273-7716.Membership. The size of the tub as well as the lighting are great. Built in Privacy Policy. With the Master Spas range of ultra-therapeutic hot tubs hot tubs and swim spas, it is. Those are a hundred each. I'm trying to call Master Spas to cancel the steps because they're supposed to give them to me when they come in. Carnival Corp : Entry into a Material Definitive Agreement, Creation of a Direct Financial Obligation or an Obligation under an Off-Balance Sheet Arrangement of a Registrant, Regulation FD Disclosure, Financial Statements and Exhibits (form 8-K) AQ. When it arrived there were scratches on the top of the spa. They supposedly came to fix it. Manufacturer(s): Custom Molded Products, of Newnan, Ga. There may be more reports for "master spas", For more results perform a general search for "master spas", Showing 1-12 of 12 Found Reports An internet search on Master Spas's website revealed that Aqua Haven, located in Oklahoma City, Oklahoma, was a Master Spas dealer serving Kansas residents. It's probably the best that you can get. Select models also come with innovative technology, such as multiple speed levels andtherapeutic seat and jet placement. Its easy to step in and out of the spa with that. Intex is one of the US' most popular inflatable hot tub brands, and they make a range of great tubs for couples and families. The valves, also the things that you spin with your hand to adjust the speed popped off. Hot Tubs. We purchased a LSX in May of 2004 and have the following to report. The guy replaced those wrong so we had to put them on. I'm also specifically trying to decide if the Twilight series is worth the extra cash over the Clarity line. Since Primo closed its doors, the man has not been able to get answers from owner Vince Primo or former office manager Kelsea Smallwood on the whereabouts of his swim spa or the money. This is one of Master Spas strengths. This means that you can take a soak without worrying about disturbing any neighbors. Master Spa Hot Tub Filters. They had the audacity to try to charge us for the -- we told them right off the get-go, "This is a faulty product and we want it off the property. Master Spas tub pricing starts around $4,000. I use it four times a week on average, and I like sitting in the lounge chair because that covers my whole body. Surveillance of the spa continued in late October 2018, when the VBPD and Homeland Security installed a camera on a nearby telephone pole to monitor the exterior of the business at all times, the lawsuit goes on, noting investigators that month dug through the spa's trash and found evidence they included in a November affidavit. Swim spas in the Michael Phelps Legend Series have a 10-year standard warranty on the spa structure, a seven-year warranty on the shell surface and a five-year warranty on plumbing. I previously owned a Master spa that was good quality and had a really good experience with it. The Judge overseeing this case is Hendee, Chad A. Prices start at $43,995NZD for the 4.5 metre H2X Challenge 15D model and go up to $69,995NZD for the dual-zone MP Momentum D swim spa. Its something that the kids look forward to, the nights when we do go in the hot tub, and then more so even when we have friends over. About two months after we had it, I ended up with a job transfer and we had professional movers move it. Master Spas warranties vary by the hot tub or swim spa series. 1 list. But now, its perfect. Justin Linden, the lawyer representing the group,said the claim will be issued in the coming weeks. Swim. This hot tub is like no other I have ever been in. Three jet types are used in the Clarity line, seven in the Healthy Living and Twilight lines, and all eight types are available for the MP Legend line. I videoed the whole visit. Copyright 1997-2023, Ripoff Report. But its weird because once you get online, youre dealing with national MasterSpas and not the local company. Thats super nice. Master Spas said it will expand its warehousing . He Overcharges on supplies and does follow through or respond to voice mail. Based on his recommendations, I've been looking at Master Spas which seem to have good reviews on Consumer Affairs but seem to get shit on in various forums, largely due to their sales tactics. Manufacturer: Master Spas, Inc. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). Master Spas offers several accessories to customize your hot tub. The company is continuing capital improvements in 2021 with . We're trying to stay active and healthy. They haven't reimbursed us. This case was filed in Marquette County Courts, Marquette County Circuit Court located in Fond du Lac, Wisconsin. Shop Hot Tubs. They left the molded wood. Price Range: $$ to . Water purification system to remove microorganisms and heavy metals. The price for each model depends on your location. LEGEND SERIES. Master Spas Hot Tubs come in a variety of sizes and with noise reduction. We hated waiting that long, but the people at Atlas Spas were exceptional. This is our second Master Spas that we have bought from them, and weve always had great service from them. Thank you for taking the time to leave us feedback. I bought my Master Spa Twilight Series 8.2 hot tub at a local hot tub expo where they toted up to 60%. NY 10036. Your essential guide to planning for the installation of your Master Spas hot tub or swim spa. Their YouTube channel is helpful. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to those . I contacted the sales rep ***** via . I'm going to be filing a complaint about that because it wasn't explained ahead of time to us and I'm very disappointed. I bought a hot tub from Master spas during a Expo in ***** ** on Sept 22 2022. . View and Download Master Spas LEGEND LSX700 owner's manual online. This case started as an internal tip from California Energy Commission (Commission) staff. Currently, "at least 800 lots" have been constructed already and 400 more are in the process of being . By March, they had received a flood of complaints. 75, Section 2, Hankou St, Wanhua District, Taipei City, TW . they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! So, I think it was a good value for the price. This is the number for Texas Spa Services, LLC. I have to say I love the Spa, but have had yearly issues from day one! Thank you so much for the feedback! Hot Tub Brand #10: PDC Spas - PDC Spas. In fact, I wouldn't trust a "no chemical" hot tub in fear of bacteria. He said when he closed his doors, the business had less than $2,000 in its bank account. The product is great. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. As America's largest hot tub and swim spa manufacturer, we've been supplying an unrivalled range of premium home hydrotherapy solutions to customers like you for three decades. Top Ten Reviews is part of Future US Inc, an international media group and leading digital publisher. There was a small leak near the pump, and they replaced a gasket, gave me an extra gasket, and showed me how I could do that myself if I had to.
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