Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. Very frustrating since Im having to borrow someones phone. @PBQB523 Focusing on our quality of customer service is our priority. We DO NOT remove reports. After spending over 2 hours on hold they disconnect me. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. Its slower data speeds may not work for people who use their phones for streaming. So if thats what you want, feel free to explore it. 2023 Trustpilot, Inc. All rights reserved. I've had problems with customers service every time I've had a issue with my service. The NEW $55 Plan will I mean extremely rude. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. In short, the two companies are not related. Stole $57.98 from me. Advertisers above have met our At Straight Talk, you can buy phones compatible with AT&T's LTE network. He said he was not allowed to transfer the call to anyone else. You must remove something in order to add this {{prodName}} to your cart. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. We also ensure all reviews are published without moderation. My phone service is not working. WebStraight Talk, Inc. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. Plans include unlimited talk and text and high-speed data. I was charged the full amount and then the next day lost phone and text service. How do I cancel my Straight Talk service? My other carrier released my number which left me with no phone for 36 hours. Conveniently this happens while Im broke down in the middle of road. This is a garbage company and should not be able to do business. I am going to be switching to AT&T prepaid. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." Straight Talk: Call 1-877-430-2355. Yesterday we discovered that we can't call the New York State Police. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. Even when they trouble shoot my son's phone he still can't do anything. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. I do not know if they changed their website or not. There are no credit checks, and you pick the plan and activate your account. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. WebHow to Contact Straight Talk Customer Service Using DoNotPay! Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. I was forced to accept the free Verizon sim. I am not alone in this and their Facebook page is full of similar issues. Have question about your phone or service? The latest review Sales/Customer Service was posted on Feb 21, 2023. I asked what request and he said that the ticket was closed and there was nothing else he could do. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Dial *#06# on your phone to find out what it is. You now have a spot reserved for Straight Talk Home Internet Service! There are no hidden fees with Straight Talk, and there is no cost to activate your plan. I called ST customer service. Other terms and conditions apply. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. About 5 hours later, I had not received the label via email, so I called back. We don't call a lot of people. How Do I Activate My Straight Talk Phone? Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. Click "Settings" "Payments". Why Ripoff Report will not release author information! I have had nothing but horrible service ever since I've had this horrible carrier. I have been without service since 1/02/23. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Actual availability, coverage and speed may vary. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. This company is a total scam. Its Free to Join! Help is just text away. I am probably leaving them after over 10 years. We then hung up. Check your balance, refill or manage plans and phones with our 611611 text feature. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. DEVASTATING to my business. WebStraight Talk is committed to providing our customers the best customer service. You'll get all the information you need right on your phone! All rights reserved. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". Yes, you may change your Straight Talk phone number. How those businesses take care of those complaints is what separates good businesses from the rest. The first rep. this morning said he'd call me back on my cell right off. South Los Angles California, Internet Fraud, Bank fraud,Withdrawing money without authorization, Online Stock Options Trading Educatonal Platform, Detective John Graves Detective John Graves Detective John Graves John Graves Illegal molestation of home, life, and livihood. Calls are billed in one-minute increments. There is no spot reserved for this router, you will need to check service availability for your address. But you have exceeded the number of items allowed per order. Text 611611 to check your balance, get refills and much more. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. No international roaming allowed. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. Listen: OBR Straight Talk Episode 8, We Suck Again! Its just ridiculous. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. Once there, you can enter your mobile number to check your Service End Date. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. I can't get pictures in my texts and they are no help after days of taking to them. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. Full web sites require more data to view and browse. He said he was sorry but not allowed to once the ticket said it was denied. Imagine not being able to call the police? Find another carrier. Be the first one to find this review helpful. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. By texting keywords to 611611, you are consenting to receive response messages. It is affordable and I like that I could bring my own phone. You can now share news articles on your favorite social media channels. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 ^FT I always get great service and customer service is great. Lets get it Straight. Enter your address to check service availability for your address. We value your privacy. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. All rights reserved. But they were so QUICK to take the money out of my account. Reduce the use of the "Live Wallpapers" (These use processing power and memory). Would not make an exception,to a hotel reservation I made thru Priceline. Chat with Support Call Directly Need guided support? WebUnlocked phones youre bringing to Straight Talk. Called customer service and she did not help me at all. Please fill out the form below and we will be in touch with you ASAP. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. So I'm out money with no phone or service and thus far no solution offered. Is it possible to keep my Straight Talk phone number after canceling? GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! *Refer to the latest Terms and Conditions of Service at straighttalk.com. Reward Points have no cash value and cannot be transferred to another customer. Phone: If you want to cancel your Straight Talk service quickly, use the phone option. Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. There's no kind of help or communication to help at ALL. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. I told them I would like a refund. Calling Straight Talk back may result in you getting a representative who is able to help you. I've talked to 6 customer care agents was promised to get a call back twice that never happened. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Still no service. Companies can ask for reviews via automatic invitations. How Do I Purchase a Plan with Straight Talk? I factory reset the phone as well. Phone was fine for a month. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. You may have called before the Customer Care Center was able to Activate your phone. It goes against our guidelines to offer incentives for reviews. service. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". We've created these shortcuts and apps to try to help customers like you (and ourselves!) No international roaming allowed. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] This is the best way to manage and repair your business reputation. > Understand My Bill. Never had any other carrier! You have quick access to the information you need from the fly out Menu on the top left. The company offers a wide variety of phones, including budget phones that come free with a phone plan. I have been with Straight Talk Wireless for 3 years now. I called customer service multiple times only to have the call dropped each time. We will get back to you in a few minutes. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. PLEASE if you want good service or a good phone plan look ANYWHERE else. r/StraightTalk 2 yr. ago. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. And this doesn't make any sense at all. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. Customer service is the worst, worst trained individuals on the planet. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. Refill with your credit card right from your device. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. When will my cancellation request be approved? Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. Call (888) 442-5102 to request an unlock. Get buying tips about Prepaid Phones delivered to your inbox. It's a scam. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. I asked for a manager or someone that could do something. I gave him my code as I have done in the past. I do NOT recommend Straight Talk, since they will not do honor their warranty! This company and the people who work here are so horrible. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. Click below for our Contact Information and hours of operation! In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! Thanks SO much! Im so mad right now. I have purchased my plans by the year for long time as well. Please refer to our privacy policy. And yes, there are several ways to reach the Straight Talk customer service team. We also highlighted some reasons you might want to cancel your Straight Talk services. I spent HOURS on the phone with customer service getting the same answer every time. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A They constantly use data and can slow down the processing speed of your phone. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. I can't say I've ever had to deal with a service rep but that's a perk ain't it? IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. I have questions that Wal-Mart can not answer. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. They say they'll call you back. What a complete waste of time. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Service is currently available for your address. WebStraight Talk, Inc. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? Listings for companies similar to Straight Talk: Customer service is awful. Click Submit'. They also have a rewards program so you can earn points to get free monthly plans. NOTE: It can take between 15 ? After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! > Pay My Bill. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. Your Privacy Choices. I ordered a Samsung Galaxy S10 from their website. Yesterday one of our phones just stopped working (wouldn't turn on). Copyright 2007 - 2023, ContactHelp.com. He just did want to do it. F this company. Straight Talk could never get my phone to activate. Send a letter: It is also possible to write and send a letter to Straight Talk. But I stayed on there three hours trying to get a phone for my husband. It's now been a day and half. When using this App, standard data rates may apply. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. I use the app to refill my monthly service and it always goes off without a hitch! WebSearch Newegg.com for iphone 6s plus straight talk. I never was able to get one. You will need to perform a separate checkout for the items in your cart. Check the "Battery Use" screen to review features or functions that have been consuming your battery. Please keep sharing your experiences so we can continue to improve this free resource. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. They have one of the most dependable 4G LTE networks in the United States among low cost carriers. I am a prospective customer of Straight Talk. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". Message and data rates may apply. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. > Sign In / Reset Password. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. They wanted me to buy another cheap phone to keep my number. Guess what! If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. How Do I Check If My Balance Is Due on My Straight Talk Phone? Credit card and Account required for enrollment. And yes, you also have the option to transfer the phone number to a different carrier. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Please click on www.straighttalk.com/Coverage to view our Service Area Map. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. Finally switching. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! Privacy policy I absolutely hate Straight Talk! I was charged double on my daughter phone ***-***-****. They refuse to credit my account and are charging me full price for another month without the service I paid for. Straight Talk will unlock phones for current and former Straight Talk customers for free. Track data usage in the app or from the home screen widget. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. This number worked fantastically, and I got all I needed accomplished! How Do I Register My New Straight Talk Phone? And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. All business will get complaints. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Calling customer support is useless. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. SMH!!!! Customer service gives no true resolution to the issue. BasicTalk 911 service operates differently than traditional 911. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. Manage Account. I've been on the phone 4 different tech people. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. There wasn't one person that I spoke with that even cared. Unfortunately, they've lost our business going forward. There is a charge for this service for noncustomers. WebChat with one of our agents live. So we created a free concierge service you can call at the phone number below. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. Have a Straight Talk question? Still hasn't. Original review: Feb. 1, 2023. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. Straight Talk is also branded as Tracfone and offers prepaid phone service. Estimated amount consumers saved since 1997: $15,590,010,907. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. Who's crazy enough to start this website? We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. I guess you get what you pay for with the cheap service!!! They asked if they could call me on a different number to troubleshoot. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). So I'm out money with no phone or service and thus far no solution offered. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. You may transfer your telephone number from another company to Straight Talk. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. You can help! Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. HIGH SPEED INTERNET REQUIRED. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] Thank you, you have successfully subscribed to our newsletter! And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular.
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