Thank you for booking with Direct Ferries. 100% cancellation fee; no refund: A booking cancelled outside of 14 days before travel attracts a refund of 50% of booking value as a travel credit (valid for travel to end 2022) Cancellation: (Irish Ferries Gift voucher, Tesco Clubcard / All 4 One etc.) Both ferries to and from St Barts were easy to find seating on, spacious, were smooth on the water. Our team will cancel your tickets and process your refund request. Wondering what happens if your ferry travel plans change? View Actual Score Check Background This. shocking service. You can check your confirmation email or log into My Account to see if you are able to amend your booking. WebA horrible experience. Please use the contact form on our website to request a ticket change. My boyfriend and me have booked a ticket for the 26th of november to lanzerote with the camper. Here are 8 tips for writing great reviews. Kind regards, Maya from Direct Ferries. You don't accept the NatWest card by paying , last time I make wrong directions and I can contact nobody's to help to change my ticket , your application Direct Ferries is not helping and very hard to many questions ,fill the form.bla bla bla last time you told the ferry is in delay after is cancel I send the complain I don't receive notification.and more. We sell ferry tickets from the biggest operators, for the top destinations worldwide and the best prices. CT17 9TJ If you make an amendment request through My Account the amendment fee is only 10/10. Dear Customer,Thank you for your feedback.After looking into the details of your amendment requests, we noted you requested to change your return journey for January 2023. Please also ensure that you have provided the correct email address and phone number so that we can send you the booking confirmation email and contact you in case of last-minute changes to your trip (e.g. Since 2006, Grimaldi has been offering the only direct Ro/Ro-container service between Use our price finder to easily find ferry connections and the best available ferry ticket prices to suit your needs. We quoted correct booking ref, but not the email we used on booking- Direct Ferries would not help us. Find out how we combat fake reviews. We rebooked the April crossing for August we amended the booking again to April 2021 due to being furloughed. Thank you! Suggested companies are based on peoples browsing tendencies. Have a browse through our website and use our simple ferry booking search tool to find the perfect combination destination and time. Thank you for booking with Direct Ferries. Remove passengers: full refund (to original form of payment) of passenger fares paid for removed passengers. Buying a ticket was easy but now to see how the experience on board will be in a few months! Using their online form I contacted customer services, not once but half a dozen times, I received no response. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. ), Sailings to and from over 178 Countries and Islands. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Thousands of top-named brands Direct Ferries - More InterContinental (IHG) Hotels in Southampton, Hotels near Red Funnel Isle of Wight Ferries, Hotels near Southampton Airport (Parkway) Station, Hotels near Bournebouth Intl Airport (BOH), Motels near Bournebouth Intl Airport (BOH), Hotels near Southampton Solent University, Adrenaline & Extreme Tours in Southampton, Game & Entertainment Centres in Southampton, Points of Interest & Landmarks in Southampton, Southampton City Art Gallery: Tickets & Tours, Titanic Engineer Officers Memorial: Tickets & Tours, Medieval Merchant's House: Tickets & Tours, Blue Boat Company Amsterdam Canal Cruise and Van Gogh Museum, Boston Tea Party Ships & Museum Admission, Shark and Wildlife Viewing Adventure in Key West, Full-Day Whale Watching Cruise from Montreal, View all hotels near Direct Ferries on Tripadvisor, View all restaurants near Direct Ferries on Tripadvisor, View all attractions near Direct Ferries on Tripadvisor. Therefore, Ferryhopper is not liable for any modification of these policies and rules. A global company with offices across the World, Direct Ferries is present in numerous markets with a product localised for ferry travellers in the UK, Ireland, France, Germany, Spain, Italy, the Netherlands, Belgium, Portugal, Austria, Switzerland, Poland, Czech Republic, Slovakia, Greece, Denmark, Sweden, Norway, Finland, Turkey, Australia, New Zealand, Japan and China. We often link to other websites, but we can't be responsible for their content. WebGRIMALDI SARDINIA New Cruise Ferries on Livorno - Olbia route BOOK NOW CRUISE SARDEGNA CRUISE EUROPA THE. I could find no way to contact other than amendment. No way of calling them. Way better to just buy the tickets directly from the ferry companies themselves! This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Can I request a ticket cancellation/change on behalf of another passenger? Is it worth pursuing this with my travel insurance company or will I not be eligible for a refund In case you would like your request to be processed outside our working hours and your departure is coming up, we kindly ask that you visit a local travel agency that collaborates with the ferry company you are traveling with and they will be able to process your request. Most ferry companies and bus operators offer return tickets, which can save you money compared to purchasing two one-way tickets. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. No personal touch. Emergency vehicles posted bridge restrictions, Central and Eastern Washington weekly travel planner, Commercial Aviation Coordinating Commission, Community Aviation Revitalization Board (CARB) loan program, Uncrewed aircraft systems and commercial drone registration, Unpiloted Aircraft Registration Exemption Form, Strategic Highway Safety Plan: Target Zero, Washington State Plan for Electric Vehicle Infrastructure Deployment, Statewide transportation asset management, Chronic environmental deficiency (CED) policies & procedures, Federal court injunction for fish passage, Maintaining vegetation along our highways, Integrated Roadside Vegetation Management Plans, Zero-emission Vehicle Infrastructure Partnerships grant, Consultant agreements & indirect cost rate information, Statewide Transportation Improvement Program (STIP), Coronavirus Response and Relief Supplemental Appropriations Act, Highway Safety Improvement Program call for projects, Local Agency Federal Obligation Authority, Move Ahead Washington Railroad Crossing Program, National Highway System Asset Management Program, Changes and experimentations for the Manual on Uniform Traffic Control Devices, Equal Employment Opportunity Contract Compliance, File a disadvantaged business enterprise complaint, Equal Opportunity - File a complaint - Online form, Rules for billboards and other advertising signs on highways, Indirect Cost Rate guidance documents, forms & templates, Inactive Bridge Design Manual memorandums, Local Agency General Special Provisions (GSPs), Curbs, sidewalks and driveways / Geometric design - GD, Roadway delineation / Pavement markings - PM, Work zone typical traffic control plans (TCP), Planning and Environmental Linkages guidance for planning studies, Project delivery method selection guidance, Materials laboratory testing & field inspection, Transportation System Management and Operations TSMO, Wetlands ecology & monitoring techniques internship, Information technology strategic focus areas & goals, Phone Call 206-464-6400 (local), 888-808-7977 (toll-free) or 511 within Washington state between 7 a.m. and 5:30 p.m. Pacific Time daily, If cash refund request: Address to mail a check, Date and time of travel and departing terminal, Barcode number on receipt/Wave2Go ticket number/web store purchase order number, Overcharged (charged under 22 feet adult fare and I'm a senior citizen), Did not sail (left the lot at 12:30 p.m. before boarding the vessel). Here's a list of resources you can use to check your refund status in If you contact us in under 72 hours before your scheduled departure, we will do our best to help, but we cannot guarantee that there will be enough time to process your request. I have booked a trip to/from the UK (from Hoek van Holland). Paying online You can book online using the following payment options: Visa (including prepaid) Mastercard (including prepaid) Visa Debit and Debit Mastercard American Express BC Ferries Commercial Travel Card BC Ferries Travel Card The best way to claim refunds or rebook tickets is via the company they were purchased from, whether that is a third-party retailer or the website Trainline. there is no direct ferry/ cat except on a tuesday, and i want to avoid going via split. Updated 20/12/2021 For all future bookings, you can rest assured that we are waiving all amendmentfees for 2022 travel (up to 30th December 2022), Covid-19 For all future bookings, you can rest assured that we are waiving all amendmentfees for 2022 travel (up to 30th December 2022), so you. saved me almost 50% of the amount I have recently been having to pay for this journey. No refund will be given. Booking was quick and easy! having to cancel the chair, which then allows you to book a cabin. Thank you for booking with Direct Ferries. However, if you are traveling internationally or have purchased discounted tickets, you may not be allowed to board the ferry. Brittany ferries Anyone else having problems with getting a refund of price differences in ferry bookings with Brittany Ferries? In full transparency, DF did call me once, on the day of the booking, a call which I missed by 5 seconds - called back and emailed back to reconnect. Dear customer, Many thanks for your review! Book your ferry tickets with Direct Ferries. They said it would take 48 hours to confirm. The easiest and cheapest way to make a change to your booking is to log into My Account and request the amendment there. Due to our buying power we often have access to exclusive deals not available anywhere else to save you even more on your ferry ticket (sign up to our newsletter or follow us on Facebook or Twitter to ensure you don't miss out! WebImmediately after making the booking I realised I had made a mistake with the dates so I cancelled it within minutes and requested a refund. The process involves cancelling and rebooking the tickets, hence a cancellation fee may also be applied by the ferry company according to its policy. Our credit card was charged but we never received any confirmation or ticket information. It goes against our guidelines to offer incentives for reviews. ***. The search process was very easy and allowed me to look for a few different ferry routes before choosing the one I want.
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